About this role
Job Duties and Responsibilities:
- Be part of a team that effectively administers warranty processes for:
Global Warranty Service administration and processes
- Global Service Provider Processes
- Global Warranty Logistics Processes
- Global Warranty Stock Management
- Ensure excellent customer service, constantly striving to improve processes and response times for the customer.
Job Skills and Qualifications:
- 0-1 years’ experience in General administration
- Knowledge with Microsoft packages (Excel)
- Some knowledge of Salesforce.com and ERP systems.
- Good team worker with a proven ability to manage own time effectively.
- Self-motivated with the ability to work to strict deadlines, while multitasking.
- Good clear communication skills (verbal & written)
- Flexible, positive, and creative approach to work and meticulous attention to detail
- Ability to build collaborative working relationships, apply tact, diplomacy, and good interpersonal skills, when dealing with internal and external partners.
- Relevant administration qualifications
- Experience of leading projects
- Experience of logistics, stock management & warehouse processes an advantage