About this role
- Support the Product Owner in articulating the objectives, expected results, business case, benefits and intended value of PPD digital change initiatives.
- Translate the business solution vision into clear process designs, user journeys, functional requirements and implementation priorities.
- Maintain a structured, prioritised and benefit-driven backlog of business requirements, user stories, specifications and change requests.
- Support the definition, validation and approval of acceptance criteria for releases, enhancements and key system functionalities.
- Help ensure that digital solutions meet the needs of all relevant user groups and remain aligned with applicable procurement policies, operational processes, data requirements and reporting needs.
- Facilitate effective communication, issue resolution and decision-making across PPD business teams, IT, the Transformation team, the Data Management Team, developers and other Bank stakeholders.
- Proven experience in business analysis, product ownership support, digital transformation, IT-enabled process change or delivery of enterprise digital systems.
- Demonstrated ability to translate business objectives into requirements, user stories, specifications, acceptance criteria and release-ready documentation.
- Strong understanding of product backlog management, prioritisation methods, agile or hybrid delivery approaches, user acceptance testing and release governance.
- Experience in process analysis, stakeholder engagement, facilitation of workshops and resolution of cross-functional business issues.
- Ability to work effectively with business teams, IT teams, the Transformation team, the Data Management Team, developers, other Bank stakeholders and senior stakeholders in a complex institutional environment.
- Excellent drafting, analytical, communication and presentation skills in English.
- High level of accuracy, attention to detail, discretion, tact and diplomacy.
- Knowledge of e-procurement, public sector procurement, MDB operations, data management or compliance-oriented digital systems would be an advantage