About this role
Job Type
Full-time
Description
The Residential Coordinator supports the day-to-day operations of assigned homes. This role provides
hands-on leadership to DSP teams, helps ensure homes are staffed and stable, validates required
documentation, supports training and onboarding, and coordinates household operations (inventory,
transportation coordination, maintenance requests) to maintain a safe, compliant, and person-centered
environment
Essential Duties and Responsibilities
• Direct supervision and leadership of DSP I and DSP II staff, including day-to-day oversight of
staffing coverage, coaching and performance feedback, reinforcement of person-centered
practices, and accountability for policy adherence, documentation accuracy, and quality service
delivery within assigned residential settings.
• Support day-to-day operations of assigned home(s), including routines, household inventory,
menu planning, and transportation coordination.
• Ensure high-quality care for individuals served by overseeing daily support activities,
scheduling medical and personal appointments, and promptly communicating any health or
medication changes to the clinical team and AD.
• Provide direct care coverage as needed and ensure continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides/house audits and
follow up on the completion/ resolution of items identified.
• Support onboarding/on-the-job training; ensure training checklists and competency steps are
completed and returned per process.
• Validate required documentation (daily notes/service logs, MARs, data sheets, vehicle logs,
timesheets) is accurate and submitted on time.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting
documentation in accordance with organizational and regulatory requirements.
• Conduct and document routine home safety drills (e.g., fire drills) and validate life safety
standards are followed according to Company policy.
• Serve as a first-line point of contact for urgent home-level issues and respond to unexpected
events/emergencies per on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned
Benefits:
- NO CREDIT CHECK bank accounts to all employees with cash advance opportunities.
- $3,000 in tuition reimbursement annually for full-time eligible employees - $12,000 maximum
- $10,000 in life insurance for all employees at no cost.
- Medical, Dental, Vision, Voluntary Life Insurance
- 401K
#INDDSP
Requirements
High school diploma or equivalent required
Valid driver’s license and clear background check
IDD experience preferred (recommended: 1-2 years)
Reliability, integrity, and a positive attitude
Strong organization, follow-through, time-management, communication, and leadership
Ability to complete electronic documentation and ability to operate basic office and computer equipment
Ability to lift/move up to 50 pounds and perform physically demanding work in residential/community settings
Salary Description
$21.00 hour