Facility Technician, NA

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscale cloud providers and large enterprises. Developing and operating across multiple markets in North America and in Europe, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers.  The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift.  This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.  Using a Computerized Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventive and corrective maintenance.  Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.  This is a team that does most of the actual work versus calling upon vendors.  As a result, we provide superior service that is faster and more cost effective.

Position Overview

Vantage is seeking Facility Technicians to support facility management activities across assigned data center facilities at our Abeline, Texas campus.

This posting is intended to consider candidates for Facility Technician Levels II, III, and IV. The position supports building systems, maintenance programs, vendor coordination, facility operations, customer support, and operational readiness across assigned buildings and customer-facing spaces.

Facility Technicians perform preventive and corrective maintenance, conduct inspections, troubleshoot building systems, coordinate maintenance activities, support facility improvement projects, maintain operational documentation, and contribute to the continued reliability and appearance of campus facilities.

The position requires knowledge of building systems, facility maintenance practices, vendor coordination, customer support, and campus operations.

Candidates must demonstrate sound judgment, troubleshooting capabilities, strong communication skills, and the ability to manage multiple priorities while maintaining operational continuity within a mission-critical data center environment.

The selected candidate may be hired into the Facility Technician II, III, or IV job profile. The job profile offered will be determined based on the candidate’s relevant experience, technical knowledge, demonstrated skills, and ability to perform the requirements of the position. All candidates will be evaluated using consistent, job-related criteria.

If you enjoy solving facility challenges, supporting mission-critical operations, coordinating maintenance activities, and helping maintain best-in-class data center environments, we want to hear from you.

Essential Job Functions

- Work both independently and collaboratively within a team environment.

- Perform facility maintenance, inspections, troubleshooting, and repair activities across assigned buildings and campus infrastructure.

- Manage facility projects, recurring maintenance activities, and operational initiatives.

- Exercise discretion and sound judgment when organizing work, adapting priorities, and resolving facility issues.

- Support facility reliability, operational readiness, and customer experience objectives.

- Respond to safety concerns, facility emergencies, and operational events while maintaining a safe and secure work environment.

- Coordinate maintenance activities with contractors, vendors, internal support teams, and other operational stakeholders.

- Frequently interact with employees, customers, contractors, and vendors at all levels of the organization.

- Recommend and implement improvements to facility maintenance programs, procedures, and operational practices.

- Share technical knowledge and provide support to Facility Technicians and operational stakeholders.

- Promote a culture of safety, accountability, operational excellence, collaboration, and customer service.

Duties

- Perform preventive and corrective maintenance on facility infrastructure and building systems.

- Troubleshoot HVAC, electrical, plumbing, fire protection, building automation, security, and other facility support systems.

- Conduct facility inspections and assessments to identify deficiencies, risks, and maintenance requirements.

- Manage maintenance projects, repairs, upgrades, and facility improvement initiatives from planning through completion.

- Coordinate and oversee contractors and service providers to support safety, quality, and compliance with site requirements.

- Develop, maintain, and improve facility maintenance procedures, inspection programs, checklists, work instructions, and operational documentation.

- Create and maintain facility operating procedures, maintenance plans, and service standards.

- Support customer requests, move-ins, expansions, equipment installations, and related operational activities.

- Review completed work to help ensure that quality standards and operational expectations are achieved.

- Conduct operational readiness inspections and support reliability reporting, facility performance reviews, and related metrics.

- Analyze maintenance information and facility performance data to identify opportunities for reliability and efficiency improvements.

- Support the development of facility standards and best practices across the campus.

- Support warranty administration, warranty claims, vendor performance reviews, contractor qualification, and related maintenance activities.

- Support root cause analysis efforts and recommend corrective actions to improve facility reliability, maintainability, and operational performance.

- Support emergency response and incident recovery activities involving building systems and facility infrastructure.

- Utilize CMMS systems to manage work orders, maintenance activities, asset records, inspections, and facility documentation.

- Identify and implement process improvements that enhance safety, reliability, efficiency, operational effectiveness, and customer satisfaction.

- Share technical knowledge and provide guidance related to facility systems, maintenance activities, procedures, and safe work practices.

- Perform additional duties as assigned by Management.

Job Requirements

- Minimum 2+ years of relevant hands-on experience, with 5+ years preferred, in facilities maintenance, commercial building operations, industrial maintenance, mission-critical facilities, data centers, or similar technical environments.

- Candidates with experience that aligns with Facility Technician Levels II, III, or IV are encouraged to apply.

- The position may be filled under the Facility Technician II, III, or IV job profile based on the selected candidate’s relevant experience, technical knowledge, demonstrated skills, competencies, and qualifications.

- Data center or mission-critical facility experience preferred.

- Technical certification, trade certification, or equivalent work experience preferred.

- Knowledge of HVAC systems, building automation systems, electrical distribution, plumbing, fire protection systems, security systems, and related facility infrastructure.

- Experience performing preventive and corrective maintenance on building systems and facility infrastructure.

- Ability to troubleshoot facility-related issues, identify contributing factors, and coordinate appropriate corrective actions.

- Experience supporting maintenance projects and vendor-supported activities.

- Experience creating, using, or maintaining procedures, work instructions, inspection checklists, maintenance records, or other technical documentation.

- Ability to read and interpret construction drawings, specifications, blueprints, building drawings, and technical manuals.

- Experience utilizing CMMS systems for maintenance planning, work orders, inspections, documentation, and asset management.

- Strong analytical, organizational, troubleshooting, and problem-solving skills.

- Strong written and verbal communication skills.

- Ability to prioritize work and manage multiple competing responsibilities in a dynamic environment.

- Ability to work both independently and collaboratively as part of a team.

- Reliable transportation for reporting to work during normal operations and emergency situations.

- Travel is expected to be less than 5%, occasionally for training purposes.

Responsibilities by job level:

Facility Technician career progression is based on increasing levels of technical expertise, independence, leadership, and operational impact.

Facility Technician II positions focus on performing preventive and corrective maintenance, supporting facility operations, and executing assigned work with moderate supervision.

Facility Technician III positions are expected to independently manage complex maintenance activities, projects, and troubleshooting efforts while serving as a technical resource for the team. Facility Technician IV positions function as senior technical specialists and subject matter experts, leading complex problem resolution, driving reliability and process improvements, developing maintenance standards and best practices, and providing technical leadership across the campus.

Physical activities and requirements

- Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.

- Kneeling. Bending legs at knee to come to a rest on knee or knees.

- Crouching. Bending the body downward and forward by bending leg and spine.

- Crawling. Moving about on hands and knees or hands and feet.

- Reaching. Extending hand(s) and arm(s) in any direction.

- Standing. Particularly for sustained periods of time.

- Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

- Pushing. Using upper extremities to press against something with steady force to thrust forward, downward, or outward.

- Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.

- Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

- Grasping. Applying pressure to an object with the fingers and palm.

- Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

- Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

- Raised access floor work.  Must be able to maneuver and work underneath and around raised access floor of varying heights

Physical Working Conditions

- The position is subject to extreme cold and extreme heat. Activities occur inside and outside.

- The position is subject to noise such as vibration and high volume of air movement

- The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Additional Details

- Typical Working Hours: Monday to Friday 7:00am-3:00pm

- Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support

- This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

- Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience.

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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.