Facilities Technician

J ob Title: Facilities Technician

Compensation: $27.84 - $33.40 per hour

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Location: Onsite at our Commissary Kitchen in the City of Industry, California

About Us:

Din Tai Fung is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America. DTF is Michelin-recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.

Benefits and Perks:

- Competitive Pay & Benefits
- Employer Contribution for individuals and eligible dependents' medical insurance
- Dental, Vision, and Life Insurance
- Health Savings Account (HSA)
- Commuter Spending Accounts
- 401(k) Plan with company match
- Employee Assistance Program
- Discounts through BenefitHub
- Employee Meal Discounts
- Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
- Paid Sick Leave (PSL) to care for your health or loved ones
- Quarterly Wellness Days - extra time off to recharge every season
- Opportunities for growth; we love promoting within

About the Role:

The Facilities Support Technician supports the daily maintenance and upkeep of the facility, helping ensure a safe, clean, and well-maintained environment. This role performs routine inspections, preventive maintenance, basic repairs, and equipment troubleshooting while supporting larger maintenance projects and repairs alongside senior facilities team members and external vendors.

Responsibilities:

- Perform routine preventive maintenance, inspections, and equipment checks to help maintain facility systems, identify potential issues, and prevent disruptions to operations.
- Respond to maintenance requests and work orders, troubleshoot basic equipment and facility issues, and complete repairs within the scope of the role.
- Support general facility maintenance, including basic plumbing, electrical, mechanical, carpentry, and building repairs, following established safety procedures.
- Assist senior facilities team members and external vendors with equipment servicing, installations, larger repairs, and facility improvement projects.
- Maintain accurate maintenance records, work orders, equipment information, and inventory documentation, including work completed, parts used, and issues identified.
- Support facility improvement initiatives and identify maintenance concerns or opportunities to improve facility safety and reliability.

Job Requirements:

- 2+ years of experience in facilities, maintenance, construction, or a related hands-on field.
- Familiarity with hand tools, power tools, and basic maintenance equipment.
- Basic understanding of preventive maintenance, equipment inspections, and general building repairs.
- Ability to identify, troubleshoot, and communicate basic equipment or facility issues.
- Strong organizational skills, attention to detail, and ability to manage multiple maintenance requests.
- Dependable, safety-conscious, and comfortable working independently on assigned tasks while following established procedures.
- Ability to communicate effectively and work collaboratively with facilities team members and other departments.
- Working knowledge of electrical, plumbing, HVAC, mechanical systems, and general building maintenance.

Preferred Requirements:

- High School Diploma or GED.
- Experience supporting maintenance operations in a manufacturing, food production, or similar environment.
- Bilingual communication skills.

Essential Functions:

- Perform routine inspections, preventive maintenance, and basic repairs using appropriate tools and equipment.
- Read and follow equipment manuals, maintenance instructions, and basic mechanical drawings or schematics.
- Prioritize assigned maintenance requests and respond to urgent facility or equipment issues.
- Perform physical tasks including standing, walking, bending, kneeling, climbing, lifting, carrying, pushing, and pulling materials or equipment.
- Follow established safety procedures and properly use required personal protective equipment (PPE).
- Communicate maintenance concerns, equipment issues, and repair updates to the appropriate team members.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Applicants must be 18 years of age or older and able to provide documentation to work in the United States legally.

Equal Opportunity Employer:
Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.
U.S. Employment Eligibility:
In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.