Loan Officer Assistant

Job Title: Loan Officer Assistant

Location: Staten Island, NY (Nelson Ave area – 100% On-Site)

Position Type: Full-Time, Permanent

Compensation: Competitive Base Salary (Very flexible / negotiable based on experience)

Position Overview

A well-established national mortgage lender is seeking an experienced, detail-oriented Loan Officer Assistant to support a top-producing Branch Manager in Staten Island, NY.

This is a 100% non-sales, operational support role. Your primary mission is to manage file flow, keep the pipeline organized, and move applications efficiently from origination through processing and closing.

This position is ideal for:

An experienced Loan Officer Assistant (LOA) looking to align with a consistent, high-volume producer.

A Mortgage Loan Processor who excels at documentation and pipeline coordination.

A licensed or former Loan Officer who wants to step away from business development, prospecting, and commission volatility in favor of a dependable base salary.

Key Responsibilities

Directly assist the Branch Manager with day-to-day pipeline management, tracking loan milestones from setup to closing.

Review borrower application packages, loan documentation, income/asset records, and credit reports for completeness and initial compliance.

Input, update, and manage loan files within Encompass , ensuring data integrity across every record.

Communicate clearly and professionally with borrowers, processors, underwriters, title companies, and real estate agents to gather outstanding conditions.

Monitor deadlines, proactively identify potential pipeline bottlenecks, and assist in clearing stipulations quickly.

Provide high-touch administrative and operational support to keep daily branch workflow moving seamlessly.

Qualifications & Requirements

Software: Hands-on, proficient experience with Encompass LOS is strictly required .

Experience: Proven background in residential mortgage lending as a Loan Officer Assistant, Loan Processor, or Loan Originator.

On-Site Requirement: Must be able to commute daily to the Staten Island, NY branch office (100% in-person; no remote option).

Skills: Strong organizational habits, thorough attention to detail, and the ability to multitask in a fast-moving, high-volume environment.

Communication: Polished verbal and written communication skills suitable for high-end borrower and partner interactions.

Compensation / Pay Rate (Up to): $60,000.00 - $90,000.00