Administrative Support Specialist

Aston CarterNew York, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Administrative Support Specialist

Looking for your next opportunity to grow?

Were looking for a detail-oriented, organized Administrative Support Specialist to join a growing, team-focused organization. If you enjoy helping people, staying organized, and making sure things get done accurately, this could be a great next step. In this role, youll support employee benefit programs including HSAs, FSAs, and reimbursement accounts , while gaining hands-on experience in benefits administration, claims processing, customer service, and day-to-day operations. This is a great opportunity for someone with administrative or customer service experience who wants to build their career with a stable, employee-owned organization that offers room to grow.

What Youll Be Doing

- Process HSA, FSA, and reimbursement claims accurately and efficiently
- Review and track claims, reimbursements, and account transactions
- Help members with questions about account balances, claim status, and benefit plans
- Assist users with online account access and basic troubleshooting
- Perform data entry and maintain accurate records and documentation
- Support incoming/outgoing mail and general office administration
- Handle sensitive information with confidentiality and follow privacy requirements
- Assist with special projects and opportunities to improve processes

What Were Looking For

- 2+ years of administrative, office support, or customer service experience
- Comfortable using Microsoft Excel, Word, and Outlook
- Strong attention to detail and organizational skills
- Accurate and efficient data-entry skills
- Strong written and verbal communication
- Experience with employee benefits, HSAs, FSAs, claims processing, or HR-related work is a plus, but not required

Why This Opportunity?

- Employee Stock Ownership Plan (ESOP)
- Opportunity to grow within a rapidly expanding organization
- Gain valuable experience in benefits administration and HR operations
- Collaborative, team-oriented work environment
- A role where accuracy, customer service, and attention to detail truly matter

Schedule & Work Environment

Monday-Friday | Fully Onsite | Standard Business Hours Youll work in a professional office environment alongside a team supporting benefits administration, customer service, and operational functions. If youre organized, dependable, enjoy helping people, and are looking for a role where you can learn and grow, wed love to hear from you.
Job Type & Location
This is a Permanent position based out of Glens Falls, NY.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Permanent position based out of Glens Falls, NY.
Application Deadline
This position is anticipated to close on Nov 6, 2026.
Workplace Type
This is a fully onsite position in Glens Falls,NY.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.