QC Test Lead

Job Description:

The QC Test Lead provides technical leadership for end-of-line testing operations and serves as the primary subject matter expert for the final validation of commercial HVAC equipment. This role leads technicians through complex testing, troubleshooting, and commissioning activities while ensuring compliance with quality, safety, and engineering standards. The Lead Technician coordinates testing priorities, supports engineering and production teams in resolving technical issues, and drives continuous improvement initiatives. This position plays a critical role in achieving production objectives through technical expertise, leadership, mentoring, and operational excellence.

Primary Duties:

- Leads end-of-line testing operations to ensure commercial HVAC equipment meets performance, quality, and engineering specifications prior to shipment.
- Provides technical leadership and guidance to technicians performing testing, troubleshooting, repairs, and validation activities.
- Performs and oversees advanced electrical, mechanical, controls, and software diagnostics on complex equipment and systems.
- Coordinates daily testing activities, priorities, and resources to support production schedules and operational objectives.
- Partners with engineering, quality, manufacturing, and leadership teams to investigate product issues, identify root causes, and implement corrective actions.
- Reviews and evaluates test results, documentation, and equipment performance data to ensure accuracy and compliance with established standards.
- Leads the development, implementation, and continuous improvement of testing procedures, work instructions, and best practices.
- Promotes a culture of safety, quality, teamwork, and accountability while ensuring compliance with company policies and industry requirements.

Primary duties may include, but are not limited to:

- Providing technical direction and support for troubleshooting highly complex equipment and system issues.
- Coordinating pre-test and post-test activities across multiple technicians and production areas.
- Training, mentoring, and developing technicians to improve technical capabilities and performance.
- Serving as the primary escalation point for technical issues encountered during testing operations.
- Supporting engineering validation activities, product launches, and continuous improvement initiatives.
- Monitoring workflow, productivity, and quality metrics to ensure departmental goals are achieved.
- Assisting leadership in workload planning, resource allocation, and process improvement efforts.
- Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

- Requires an Associate degree in Electronics, Electrical Technology, Mechanical Technology, HVAC Technology, Engineering Technology, or a related field;
- 6+ years of experience in electrical testing, industrial troubleshooting, HVAC manufacturing, controls systems, or a related technical environment, including experience providing technical leadership or mentoring;
- or any combination of education and experience, which would provide an equivalent background.
- Preferred:
- Bachelor's degree in Engineering Technology or a related technical discipline.
- Experience leading technical teams in a manufacturing or production environment.
- Experience supporting product development, engineering validation, or continuous improvement initiatives.
- Advanced experience with commercial HVAC systems, controls, drives, and automation systems.

Knowledge, Skills, and Abilities:

- Expert knowledge of electrical, mechanical, control, and HVAC systems used in commercial equipment.
- Advanced ability to diagnose and resolve complex equipment performance and operational issues.
- Thorough understanding of technical drawings, wiring diagrams, schematics, specifications, and testing procedures.
- Strong leadership, coaching, mentoring, and team development skills.
- Ability to provide technical guidance and support across multiple teams and departments.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to evaluate trends, identify root causes, and implement sustainable corrective actions.
- Excellent verbal and written communication skills with all levels of the organization.
- Strong organizational skills with the ability to prioritize competing responsibilities and deadlines.
- Proficiency using diagnostic equipment, testing systems, and computer-based documentation tools.
- Knowledge of workplace safety practices and electrical safety requirements.

Essential and Physical Functions:

- Analyze complex technical issues and make independent decisions regarding equipment performance and operational readiness.
- Interpret technical data, engineering documentation, and test results to support problem resolution and process improvements.
- Lead multiple activities simultaneously while maintaining attention to detail and quality standards.
- Frequently stand, walk, bend, stoop, kneel, reach, climb, and move throughout production and testing areas.
- Lift, carry, push, and pull materials, tools, or equipment weighing up to 50 pounds.
- Utilize fine motor skills to operate testing instruments, diagnostic equipment, and hand tools.
- Safely work around energized electrical equipment and moving mechanical systems.
- Maintain focus and decision-making capabilities in a fast-paced manufacturing environment.

Work Environment:

- Perform all duties on-site within a manufacturing, testing, and production environment.
- Regular exposure to moving mechanical equipment, energized electrical systems, industrial machinery, and testing operations.
- Exposure to elevated noise levels, dust, humidity, varying temperatures, hazardous energy sources, and manufacturing conditions.
- Frequent interaction with technicians, engineers, production personnel, quality teams, and operational leadership.
- Required use of personal protective equipment (PPE) as designated by company safety policies.
- Responsible for promoting and enforcing safe work practices, industry best practices, and quality standards throughout testing operations.
- Provides lead-level coordination, technical direction, training, and mentoring for technicians and work groups.
- This role is classified as a Safety Sensitive Position, requiring heightened awareness and adherence to all safety protocols to prevent accidents and ensure a secure work environment.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

- Tuition reimbursement
- Paid time-off
- Paid holidays
- Healthcare insurance & Health Savings Accounts
- Profit sharing or Annual Incentive Plan Bonus
- Premium 401(k) plan