FFBS (Mexico) Onboarding Program Manager (Remote)

Farmers– where ambition meets opportunity.

Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head-on, learn from every experience and measure their impact on the customers who trust them.

Join us and help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.

Ready to make your mark? Discover Farmers’ vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate .

Job Summary

Manages a group of staff; Plans and controls day to day project tasks and budgets; Adheres to IT governance; Manages relationship with immediate environment, enabling commitment; Works with business unit to define needs and arranges appropriate resources; Coordinates delivery of work from all suppliers for a large scale project, including risk, quality, change management, schedule, and financial management; Accountable for development of work orders/cost estimates to/from suppliers, Acceptance Criteria and User Acceptance Testing; Responsible for project level planning, monitoring and reporting.
## Essential Job Functions

Key Tasks for M1: People Focus: Leads a very small group of specialists who perform standard tasks. Carries out managerial tasks such as resource management, development, talent management, performance management, compensation, retention, replacement and termination Planning + Controlling: Oversees the planning and controlling of a single task / project on a day-to-day basis including project budget Business Results: Develops project concepts, creates plans and oversees implementation of business solutions of simple to moderate complexity Governance: Adheres to organizational governance Relationship Management: Interacts with business and IT partners within the immediate environment to foster commitment and teamwork Key Tasks for M2, in addition to the above: People Focus: Leads a group of specialists who perform complex tasks Planning + Controlling: Oversees the planning and controlling of multiple tasks / multiple projects on a short term basis (1 year) and owns cost center budget Business Results: Develops project concepts, creates plans and oversees implementation of business solutions of moderate to high complexity Governance: Implements organizational governance Relationship Management: Handles specific customer challenges (escalation) Key Tasks for Position Level I: Coordinates delivery of work from all suppliers involved in a small scale / sub-project; Facilitates issue resolution; Reviews and approves vendor invoices/expenditures Works with business unit to define critical business needs and arranges appropriate resources Is accountable for work request evaluation and authorization, development and submission of work orders, as well as review of cost estimates from the suppliers Is accountable for Acceptance Criteria and execution of Acceptance Testing at program level Is responsible for project level planning, monitoring and reporting on project performance Signs off on project deliverables; Performs internal project close down; Conducts Post-Implementation Reviews Liaisons with the Application Architecture team, ISP, third parties, as necessary Performs as the team lead / supervisor, where assigned Position specific Key Tasks for Position Level II, in addition to the above: Is responsible for the delivery of large scale projects to the business including risk, quality, and change management, system dependency touch points, schedule and financial management Performs as the administrative manager of retained staff including business analysts, Subject Matter Experts, and Support Services staff
## Physical Actions

Physical Environment

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.
## Experience Requirements

Level II: 4 years experience in an IT environment, including 1 year in a supervisory role or 1 year as a Program Manager I
## Special Skill Requirement

May require occasional traveling regionally or globally Excellent written and oral communication skills in local language Level-2: Able to take part in meetings and discussions and give information about own area of expertise, able to compose memos, simple letters and short texts.
## Additional Qualification

Benefits

This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance-based bonuses, comprehensive benefits, and ongoing training and development resources.

Important Hiring Conditions and Disclosures

By applying for this position, candidates acknowledge and agree that:

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.

• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.

• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.

About Farmers Insurance
"Farmers Insurance ® " and "Farmers ® " are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list. For more information about Farmers Insurance, visit Farmers.com.