Experienced Service Advisor

Experienced Service Advisor
Every employee at Bellamy Strickland Chevrolet GMC is critical to our success. Family-owned and operated since 1982, weve built our reputation on taking care of our customers and employees alike. Our fast-paced, growing environment makes this a great opportunity for someone experienced, motivated, and customer-focused.

We are looking for an experienced Service Advisor to join our Main Service Lane team.

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Benefits

- Medical, Dental & Vision Insurance

- Life Insurance

- 401(k)

- Paid Training

- Paid Time Off & Paid Vacation

- Paid Holidays

- Saturday Lunches

- Employee Discounts on Products & Services

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Responsibilities

- Assist customers in the Main Service Drive Lane while ensuring prompt, professional, and courteous service

- Manage daily service appointments and maintain an organized service schedule

- Take ownership of the customer experience from check-in to vehicle delivery

- Provide excellent communication and concierge-level support for customer inquiries in person and over the phone

- Effectively manage and sell technicians time to maximize shop efficiency

- Maintain accurate repair orders, updates, and communication throughout the service process

- Work closely with technicians, dispatch, and fellow advisors in a fast-paced environment

- Recommend maintenance and repairs based on vehicle needs and manufacturer recommendations

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Qualifications

- Previous automotive Service Advisor experience required

- Strong communication and customer service skills

- Ability to multitask and manage a high-volume appointment schedule

- Organized, professional, and team-oriented

- Strong time management and problem-solving abilities

- Professional appearance

- Clean driving record

- Must be willing to submit to a background check and drug screen