Private Event Services Manager

Club Location:
Cowboys Golf Club - Grapevine, TX

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Private Event Services Manager

Cowboys Golf Club | Grapevine, Texas

Position Summary

Cowboys Golf Club is seeking a highly organized, motivated, and hospitality-driven Event Coordinator to help plan and execute exceptional events at our premier golf destination. This individual will play an important role in coordinating event logistics, communicating with clients, and working alongside multiple departments to ensure every event meets the high standards of Cowboys Golf Club.

The ideal candidate is detail-oriented, personable, proactive, and able to manage multiple priorities in a fast-paced environment. This role is perfect for someone who enjoys creating memorable experiences, building relationships, and working as part of a team committed to outstanding service.

Essential Duties and Responsibilities

- Assist with planning, coordinating, and executing private events, golf tournaments, corporate outings, banquets, and social gatherings.
- Communicate with clients before events to confirm details, timelines, guest counts, and special requests.
- Prepare and maintain event documents, including banquet event orders (BEOs), event timelines, room diagrams, and setup instructions.
- Coordinate with food and beverage, golf operations, outside services, and other departments to ensure all event details are communicated accurately.
- Assist with event setup, room inspections, on-site coordination, and breakdown as needed.
- Serve as a point of contact for clients and vendors during assigned events, addressing questions and resolving issues promptly.
- Ensure event spaces are properly prepared, organized, and maintained according to club standards.
- Maintain accurate event records and assist with scheduling, administrative tasks, and client follow-up.
- Anticipate client needs and identify opportunities to enhance the overall guest experience.
- Uphold Cowboys Golf Club's service standards, professionalism, and commitment to hospitality.
- Perform other duties as assigned to support the success of the events team.

Qualifications

- Previous experience in event coordination, hospitality, catering, golf operations, or customer service preferred.
- Strong organizational skills and exceptional attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize responsibilities, and meet deadlines.
- Professional demeanor with a strong commitment to guest satisfaction.
- Ability to work independently while collaborating effectively with multiple departments.
- Proficiency in Microsoft Office and other administrative software preferred.
- Flexible availability, including evenings, weekends, and holidays based on event schedules.

Work Environment and Physical Requirements

- Ability to stand and walk for extended periods during events.
- Ability to assist with event setup, including moving supplies, tables, and event materials as needed.
- Ability to work in both indoor and outdoor environments.
- Ability to lift up to 25 pounds as needed.

What We're Looking For

At Cowboys Golf Club, successful events are the result of teamwork, attention to detail, and a commitment to delivering exceptional experiences. We are looking for someone who takes pride in their work, communicates effectively, anticipates needs, and brings a positive attitude to every event.

If you enjoy hospitality, thrive in a team environment, and want to help create memorable experiences for our guests, we invite you to join the Cowboys Golf Club team.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.