Technical Supervisor

Shift:  1st shift

City:  Solon

Swagelok, Northeast Ohio, USA

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio.  We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success.  Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging.

Be Connected. Be Valued. Be You.

We hope you’ll consider joining our team.

Position Summary:

Leads technical team that may support laboratories, manufacturing operations, product and process design, product development, and project execution. Ensures the organization has technical capability, staffing, development plans, tools , equipment, and standardized methods needed to meet current and future business priorities. Provides direction and coordination for technical work spanning product concepts, design support, prototyping, testing , validation, manufacturing support, troubleshooting, and project delivery.  Build a flexible, high-performing technical organization capable of deploying resources across departments as priorities change. Partners with engineering, operations, quality, product, project, and functional leaders to translate business needs into clear technical priorities, remove barriers, manage risk, and deliver safe, reliable, timely, and cost-effective solutions. Drives continuous improvement through data, automation, standard work, knowledge sharing, and consistent technical practices while ensuring compliance with applicable personnel, regulatory, quality, and safety requirements.

Essential Duties & Responsibilities:

- People Leadership – Establishes clear expectations, develops challenging goals, coaches for improved performance, evaluates development progress, recommends compensation actions, and addresses performance or workplace issues appropriately.
- Team Effectiveness – Creates an inclusive, accountable environment that promotes teamwork, knowledge sharing, engagement, flexibility, and efficient execution across technical disciplines.
- Cross-Functional Resource Leadership – Plans and adjusts staffing to support laboratories, manufacturing, design, product, and project work. Deploys technicians based on capability, risk, workload, and changing business priorities; develops bench strength through hiring, cross-training, transfers, and individual development.
- Technical Direction – Provides leadership for technical activities that may include concept development, design support, prototyping, test development and execution, validation, production support, troubleshooting, equipment implementation, and project delivery.
- Prioritization and Execution – Partners with functional and project leaders to define scope, clarify deliverables, assign resources, resolve competing priorities, monitor progress, and ensure commitments for safety, quality, cost, and timing are achieved.
- Standardization and Continuous Improvement – Develops, implements, and sustains standard work, technical methods, documentation, and controls. Uses data, lean practices, automation, and lessons learned to improve capability, repeatability, throughput, and decision quality.
- Technical Governance and Risk – Promotes sound technical judgment and appropriate use of product and process development, design, testing, quality, change-control, and project-management practices. Escalates technical, resource, safety, quality, and delivery risks as appropriate.
- Stakeholder Partnership – Builds effective working relationships across departments and levels of leadership. Communicates technical information, resource needs, tradeoffs, risks, and recommendations in a clear and timely manner.
- Budget and Asset Management – Supports departmental budget planning, analyzes variances, identifies cost opportunities, and develops business justification for tools, systems, software, equipment, maintenance, and capital investments.
- Project and Change Leadership – May lead complex technical or operational improvement projects involving new products, processes, testing capabilities, equipment, systems, software, or facility needs.
- As a leader, knows, applies, and appropriately escalates Swagelok associate policies and reinforces applicable regulatory, quality, and safety requirements.

Approximate # of direct reports (if applicable) – 10-15

Education and/or Work Experience Requirements:

Required:

- Bachelor’s degree in engineering, engineering technology, manufacturing technology, applied science, or a related technical discipline; or equivalent combination of education and relevant technical experience.
- Demonstrated people leadership experience, including selecting talent, setting expectations, coaching, developing capability, building teams, and managing performance.
- Experience leading or supporting technical work in two or more environments such as laboratories, manufacturing, product or process design, product development, testing, project execution, or technical services.
- Demonstrated ability to allocate technical resources, balance competing priorities, and deliver multiple projects or workstreams safely, on time, and within budget.
- Working knowledge of structured product and process development, technical problem-solving, testing or validation, change control, and project-management practices.
- Ability to understand and apply engineering and technical principles across products, processes, equipment, and systems, and to engage subject-matter experts when deeper specialization is required.
- Experience developing standard work, improving technical processes, and using data to identify risk, prioritize action, and improve performance.
- Familiarity with technical tools and systems relevant to the supported departments, which may include test and measurement equipment, data acquisition, automation, design tools, manufacturing systems, or project-management applications.
- Advanced problem-solving, judgment, and decision-making skills, including the ability to assess technical and operational risk.
- Strong written and verbal communication skills, with the ability to translate technical information for varied audiences and influence across functional boundaries.
- Proficiency with standard business software and the ability to learn function-specific technical systems.
- Successful completion of relevant internal training requirements.

Preferred:

- Prior supervisory experience

Critical Competencies:

- Self-Awareness: Emotional Self-Control, Inspirational Leadership, Teamwork & Collaboration

- Self-Management: Achievement, Initiative
- Social-Awareness: Service Orientation, Organizational Awareness, Empathy
- Relationship Management: Conflict Management, Developing Others

Working Conditions and/or Physical Requirements :

- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Ability to pass vision acuity test with or without reasonable accommodation.

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.

To apply:

1. Click ‘Apply Now’ to the role of interest, upload your resume and complete the application.

2. Those that match our qualifications will be contacted to schedule a phone interview.

Congratulations on taking the first step to B e Connected. B e Valued. B e You.

Swagelok is proud to be an Equal Opportunity Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.

Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.