About this role
Position Summary
The CO - Assistant Department Manager supports the daily operations of the Juice & Coffee Bar, ensuring exceptional customer service, high-quality beverage and food preparation, food safety compliance, and achievement of sales goals. This role assists with staff supervision, inventory management, merchandising, and maintaining a clean, welcoming environment for customers.
Key Responsibilities
Customer Service & Sales
- Deliver outstanding customer service and create a positive shopping experience.
- Promote specialty beverages, smoothies, fresh juices, coffee products, and grab-and-go items.
- Suggest complementary products to increase sales and customer satisfaction.
- Resolve customer questions, concerns, and complaints professionally.
Operations Management
- Assist in overseeing daily Juice & Coffee Bar operations.
- Ensure products are prepared according to company recipes, quality standards, and food safety guidelines.
- Maintain attractive displays and proper product presentation.
- Monitor department performance and help achieve sales, labor, and profit goals.
Team Leadership
- Support training, coaching, and scheduling team members.
- Provide direction and support during daily operations.
- Monitor employee productivity, attendance, and performance.
- Promote teamwork, professionalism, and a customer-focused culture.
Inventory & Merchandising
- Assist with ordering supplies, ingredients, beverages, and retail products.
- Monitor inventory levels and minimize waste and shrink.
- Receive and properly store deliveries.
- Ensure pricing, signage, and promotional displays are accurate and effective.
Food Safety & Compliance
- Ensure compliance with health department regulations and company policies.
- Maintain sanitation standards throughout preparation, service, and storage areas.
- Conduct routine quality and temperature checks.
- Follow all workplace safety procedures and standards.
Financial Responsibilities
- Assist with controlling labor and operating expenses.
- Support sales-building initiatives and promotional events.
- Monitor department productivity and profitability.
- Help identify opportunities to improve revenue and customer engagement.
Qualifications
Qualifications
- High school diploma or equivalent required.
- Previous experience in food service, coffee shop, juice bar, or grocery retail management preferred.
- Strong leadership, communication, and customer service skills.
- Knowledge of food safety and sanitation practices.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 50 pounds.
Desired Skills
- Team leadership and coaching
- Sales growth and merchandising
- Inventory control and ordering
- Customer engagement
- Problem-solving and decision-making
- Food safety compliance
- Time management and organization
Performance Expectations
- Increase department sales and customer traffic.
- Maintain high customer satisfaction scores.
- Minimize shrink and product waste.
- Ensure excellent product quality and presentation.
- Develop a motivated, service-oriented team.
This position serves as a key leader in creating an energetic, profitable, and customer-focused Juice & Coffee Bar department within the grocery store.
Why Youll Love Working at Vintage Grocers:
- Amazing earning potential, paid weekly!
- A value-based culture that will engage and empower your growth and development
- Opportunity for growth
- Benefits available – Including medical, dental, vision, and 401K (Based on position and after probationary period is complete)
- 20% discount
- $55 credit to SR Max shoes