About this role

Requirements

● Proven experience as an Executive Assistant, ideally supporting a senior professional, healthcare practitioner or business owner.
● Excellent calendar management, scheduling and organisational skills.
● Strong written and verbal English communication skills, including confidence speaking with patients and external professionals.
● Experience managing busy schedules and responding to changing priorities.
● Strong judgement and the ability to recognise when a matter requires immediate escalation.
● High levels of discretion and an excellent understanding of confidentiality.
● Strong computer skills and confidence using Google Workspace and other productivity tools.
● HIPAA certification, or willingness to complete certification before starting.
● Availability to work full-time during US Eastern Time hours.

Desirable Experience

● Experience supporting a psychologist, psychiatrist, physician or other healthcare
professional.
● Familiarity with healthcare administration, patient confidentiality and HIPAA requirements.
● Experience with AI tools, calendar automation and workflow optimisation.
● Experience coordinating with multiple external providers and managing time-sensitive requests.

The Ideal Candidate

You are proactive, dependable and exceptionally organised. You enjoy staying one step ahead, solving problems before they become bigger issues and bringing structure to a busy working environment.

You are also comfortable communicating with a diverse range of people, can remain composed when urgent requests arise and understand the sensitivity required when working in mental healthcare.

Confidentiality is critical. The practice works with high-profile individuals, including celebrities, and the successful candidate must demonstrate outstanding discretion and professionalism at all times.

Hours: Full-time, 40 hours per week