Digital Experience Leader

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right/

RH is seeking a Digital Experience Leader who will manage the execution and launch of re-platforming, ongoing implementation, and management of enhancements and issues regarding the digital experience's core shopping funnel, including search, product page(s), and category shopping experiences across web and apps.

YOUR RESPONSIBILITIES

- Live Our Vision, Values, and Beliefs every day

- Develop and execute a strategic vision for how new and existing enterprise platforms integrate and create efficiencies

- Build and maintain a product roadmap so leaders and business partners have visibility into active and upcoming projects

- Run workshops with stakeholders to define needs, goals, and objectives that will become action items and scope for upcoming work to better the overall experience

- Ensure that we have the right inputs and requirements to execute the many tracks of work seamlessly, working across organizational groups to achieve a greater vision

- Write technical requirements with inputs from business and creative partners so we build (or buy and integrate) the right strategic solutions

- Run assigned roadmap projects so that we build the right parts of the experience at the right time, bringing in partners at points along the journey to consult, test, and approve progress

- Lead from Digital Product side and transition to new web merchandising & CMS platform

- Research and suggest new product development and refinements for existing products

- Continuously liaise with business stakeholders and the technology team to make sure the product is delivered on time

- Build and maintain a component of the overall Product Roadmap so leaders and business partners can see the active and upcoming experience projects

- Measure, learn from, and share outcomes from enhancements and project launches to optimize outcomes of upcoming work, informing future product strategy and road-mapping efforts

OUR REQUIREMENTS

- 5+ years of experience in digital product management with back-end enterprise platforms, tools, or systems

- Efficient at running meetings, sharing notes, aligning large groups on the scope of work

- Manage ambiguity and flexible processes across a large organization of diverse stakeholders

- Adaptability to and work within project management and creative tools like JIRA, Sketch, Figma, Airtable, etc.

- Self-starter with an entrepreneurial spirit

- Past experience in Product Management and strategy is preferred