IT Product Manager

Ford Model e U.S.Bangkok, BangkokHybridFull-timeMid level, 2–5 yearsListed 13 hours ago

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About this role

The IT Product Manager is accountable for the strategy, roadmap, value delivery and ongoing health of digital products that modernize product definition and product-creation capabilities. Operating at the intersection of business, technology and engineering, this role turns customer and enterprise needs into prioritized product outcomes and leads cross-functional teams through discovery, delivery, launch, adoption and continuous improvement. The role has a regional scope and supports vehicle programs and manufacturing operations across international markets and plants.

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, Business or a related discipline, or equivalent relevant experience.
- Progressive experience in IT product management, technical product management, digital product delivery or a closely related role within a complex enterprise environment.
- Demonstrated experience owning a product roadmap and backlog and delivering digital products or platforms through cross-functional agile teams.
- Ability to translate business strategy and user needs into clear product outcomes, requirements and priorities while balancing technical constraints and enterprise standards.
- Working understanding of modern software delivery, cloud platforms, APIs and integrations, data products, cybersecurity, privacy, service operations and product lifecycle management.
- Experience using qualitative and quantitative insights to prioritize work, define success measures and evaluate product performance and value.
- Strong stakeholder leadership and influencing skills, including the ability to align senior business and technology partners in a global, matrixed organization.
- Clear written and verbal communication, with the ability to explain complex technology, product decisions, delivery risks and value in business language.
- Commercial and financial acumen, including experience supporting investment decisions, budgets, supplier engagements and value realization.
- Ability to manage ambiguity, make timely decisions, resolve conflict and maintain focus on customer and business outcomes.

Preferred Qualifications

- Experience with product definition, product lifecycle management, engineering, manufacturing or industrial digital platforms; automotive experience is advantageous.
- Hands-on experience with product discovery, Human-Centered Design, service design, user research and experimentation.
- Experience managing enterprise SaaS products, platforms, data-enabled products or AI-enabled capabilities.
- Professional certification in product management, Agile, Scrum, SAFe, cloud, architecture, change management or a relevant technology discipline.
- Experience working across countries, cultures, time zones and multi-vendor delivery models.

Leadership Behaviours

- Customer and outcome focused: starts with user and business problems and measures success through delivered value.
- Strategic and decisive: connects enterprise direction to near-term priorities and makes transparent trade-offs.
- Collaborative influencer: builds trust and alignment across business, IT, engineering, suppliers and operations without relying on positional authority.
- Curious and data informed: tests assumptions, learns quickly and adjusts direction as evidence changes.
- Accountable and resilient: owns outcomes, surfaces risk early and follows through from strategy to adoption and operational health.
- Inclusive leader: creates an environment where diverse perspectives improve product decisions and team performance.

Measures of Success

- Progress against agreed product outcomes, roadmap commitments and business-value measures.
- Product adoption, active use, customer satisfaction and improvement in targeted user or business processes.
- Quality, reliability, security, compliance and operational health of the product.
- Predictability and flow of value across discovery, delivery and release, including effective dependency and risk management.
- Financial performance, investment transparency, supplier effectiveness and measurable value realization.
- Stakeholder confidence, clarity of product decisions and effectiveness of cross-functional collaboration.