About this role
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
- Owns the Launch Plan, timeline and readiness dashboard from planning through warranty for medium to large product launches and enhancements
- Defines readiness criteria and exit gates for the selected launch type
- Coordinates readiness across Operations, GTM, Sales, Service Delivery, Assurance, Billing, and Care
- Validates functional evidence, readiness plans and partner sign-offs
- Confirms delivery, support and Sales readiness before the selected launch
- Prepares the integrated Go/No-Go recommendation and evidence package
- Applies ATD and ATQ guardrails to prevent premature customer commitments
- Tracks fast-follow scope with owners, due dates and Product/Ops approval
- Coordinates launch communications and Marketing readiness for Market Launch
- Owns hypercare and warranty closure, with findings and lessons learned
- Makes risks visible and escalates gaps before launch decisions
The Main Responsibilities
•Understand, evaluate and balance Lumen's ability to deliver new processes, systems and technologies within the Quantum Fiber program taking into account budgetary and scheduling guidelines
•Support development of engineering build/model
•Effectively communicate program status, risks and issues to leadership, and present options and recommendations for resolution
•Manage one or more complex programs that encompass multiple projects with separate yet interdependent deliverables, timelines and objectives
•Manage large-scale, integrated program plans and provide status and issues to executives and upper management
## What We Look For in a Candidate
Requisition #: 344229
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
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To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.