About this role
KEY ACCOUNTABILITIES
End-to-end transport planning and execution
- Manage complex transport planning activities, including carrier assignment, scheduling, acceptance/refusal handling, and resolution of planning conflicts and capacity constraints
- Coordinate high-priority, time-critical, and business-sensitive shipments requiring advanced operational judgement
- Manage transport planning activities, including multi-stop, cross-border, intercompany, and customer-specific transport requirements
- Review unplanned orders, capacity shortages, and carrier refusals, identifying suitable alternatives and recommending appropriate solutions
- Ensure transport plans are aligned with customer requirements and carrier capacities
- Manage and coordinate outbound, inbound, return, and international shipment activities across all transport modes
- Coordinate transport activities with internal logistics stakeholders in addition to other service lines and functions to ensure successful execution
- Negotiation and onboarding of carriers in alignment with Procurement
- Verification of invoices and approval of costs for logistics services
- Handling of transport claims (damages, losses, delays) in coordination with carriers, insurance, and internal stakeholders
- Ensure adherence to transport-related Omya standards and legal compliance requirements
Stakeholder management and communication
- Collaborate closely with the Team Lead Transport to ensure operational priorities and service commitments are achieved
- Partner with internal stakeholders across different service lines and functions to align transport execution with requirements
- Coordinate daily operations with carriers, freight forwarders, customs agents, and 3PL providers
- Communicate transport disruptions, operational risks, and corrective actions in a timely and transparent manner
- Support customer and stakeholder escalations through effective issue resolution and cross-functional coordination
Team leadership and people development
- Lead, coach, and develop Transport Specialists ensuring effective day-to-day performance and workload management
- Set clear objectives, priorities, and performance expectations for the team, in line with regional logistics targets
- Drive capability building through training, upskilling, and knowledge sharing
- Foster a culture of accountability, collaboration, service orientation, and continuous improvement within the transport organization
- Support recruitment, onboarding, succession planning, and talent development
Continuous improvement and digitalization
- Monitor transport execution performance and identify trends, exceptions, claims, and operational improvement opportunities
- Analyze recurring transport issues and contribute to root-cause investigations and corrective action plans in alignment with logistics process experts
- Contribute to transport KPI achievement by proactively addressing operational bottlenecks and service risks
- Support implementation of new transport tools, systems, and process enhancements
- Drive transport-related cost optimizations by identifying savings levers (e.g. consolidation, mode shift, routing) and implementing improvement measures
JOB REQUIREMENTS
Education
- University degree in Logistics / Supply Chain Management / Business Administration / Industrial Engineering or related field or equivalent working experience
Experience
- Minimum 3 years of relevant working experience in a related position, leadership responsibilities beneficial
- Hands-on experience with transport planning, scheduling, and execution across multiple modes and related documentation, compliance, and customs requirements
- Experience working with carriers, freight forwarders, and 3PL partners, including SLA follow-up, exception handling, and claims
Knowledge and skills
- Strong knowledge of end-to-end transport processes including planning, scheduling, orchestration, execution, exception and claims handling, and documentation
- Deep knowledge of transport modes and regulations
- Strong understanding of Incoterms, customs and trade compliance basics, dangerous goods regulations, and transport-related internal controls
- Evidence-based approach to problem-solving, with strong quantitative and qualitative analysis skills
- Excellent organizational skills
- Creative and critical thinking skills
- Strong know-how in SAP (MM, SD / LE), transport-related systems (TMS, WMS, etc.) and MS Office
Other requirements
- Proficient command of both oral and written English and additional local language(s) is an asset
- Willingness to travel up to 5%
POSITION SCOPE
Reporting Line(s)
Solid line(s) to: Team Lead Transport