Supplier Coverage Manager

About the Role

The Supplier Coverage Manager is responsible for ensuring supplier delivery promises (SDP) and long term delivery plans to support HARMAN's mid- and long-term supply requirements across a rolling 104-week horizon. The role drives supplier engagement, supply commitment governance, capacity risk management, and recovery actions to secure material availability, improve planning reliability, and prevent supply disruptions.

This role ensures supplier delivery promises (SDP) and the capacity represented in SDPs are aligned with forecasted demand and business requirements and drives necessary actions in case of deviations. The position plays a critical role in enabling supply continuity, improving planning accuracy, and supporting customer delivery performance.

The Supplier Coverage Manager is a fundamental piece to identify, assess, and mitigate supply information risks and address those supply related risks with suppliers to identify potential shortage issues to guarantee that supplier sends reliable and timely supply information. This role will also work with other teams within Harman to retrieve capacity information and escalate potential risks when identified, therefore, this role requires strong systems thinking across supply chain flows, understanding of interdependencies, risk management and the ability to drive alignment and collaboration.

Your Team

This role will report to the Director SCM Excellencewithin Automotive Supply Chain Management.

What You Will Do

What You Will Do

Supplier Delivery Promise (SDP) Management

- Own the global SDP process across a 0–104 week planning horizon.
- Drive supplier onboarding and implementation of SDP requirements, communication standards, and governance processes.
- Ensure suppliers provide timely and accurate SDPs according to defined frequencies and requirements.
- Assess SDP quality, completeness, and conformity against established standards.
- Lead supplier engagement activities to address SDP gaps and drive improvement plans.
- Evaluate supplier response quality and determine compliance with SDP requirements.
- Coordinate escalation and exception management processes for non-compliant suppliers.
- Establish SDP performance monitoring and drive continuous improvement initiatives.

Capacity Commitment Management

- Retrieve supplier capacity information from Category Management team and guarantee timely provision of data.
- Analyze supplier committed capacity versus forecasted and allocated demand across multiple planning horizons.
- Identify capacity risks, coverage gaps, and bottlenecks that may impact business continuity.
- Coordinate corrective actions with suppliers to recover temporary and structural capacity constraints.
- Engage Category Management when commercial interventions are required and committed capacity not represented in SDP or any other form of delivery plans.
- Drive supplier action plans to close capacity gaps and improve fulfillment capability.
- Monitor execution of supplier recovery plans and verify effectiveness.

Cross-Functional Supply Risk Management

- Translate supplier delivery and capacity risks into actionable recommendations for Supply Planning leadership.
- Partner with Category Management, CAMs, and Operations to ensure risk visibility and mitigation.
- Develop KPI reporting and executive insights related to SDP coverage, supplier commitment quality, and capacity fulfillment.
- Support strategic supply continuity and resilience initiatives, including short term coverage management based on allocation.
- Engage and support in End-of-Life (EOL) and New Product Introductions (NPI) activities if they could represent a risk to assure coverage.
- Support on projects with SCM or other teams within Harman, such as Supplier Performance by providing relevant information to assess supplier’s delivery status or logistics evaluation or supporting Supply Frameworks on supply chain related negotiations with suppliers (e.g Frozen Zone, Obsolescence, VMI/CMI, etc.)

Supply Chain Project Management

- support and execute any supply chain related projects

What You Need to Be Successful

- 5+ years of experience in Supply Planning, Material Planning, Procurement, Capacity Planning, or Supplier Operations.
- Strong understanding of supplier collaboration, supply commitments, and automotive supply chain dynamics.
- Experience with demand-supply balancing, capacity planning, and shortage prevention.
- Advanced knowledge of ERP and planning systems (SAP, IBP, SupplyON or equivalent).
- Strong analytical skills involving supply risk assessments, capacity modeling, and scenario analysis.
- KPI development and performance management experience.

- Strong stakeholder management and influencing capabilities.
- Excellent supplier engagement and negotiation skills.
- Ability to drive accountability without direct authority.
- Strong decision-making capability under uncertainty.
- Excellent communication and presentation skills.
- Strategic and proactive mindset focused on prevention and risk mitigation.

What Makes You Eligible

· Be willing to travel up to 25% domestic and international

· Be willing to work in a HARMAN office.

What We Offer

- Flexible work environment with 3 times per week on-site model
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development

#LI-Hybrid

#LI-AB5

Pay Transparency
The above represents the annual gross base salary range for this role.
Variable compensation and allowances: Dependent on the position offered, other forms of compensation may also be available, such as quarterly or annual bonus pay, commission payments, long term incentive compensation, or certain allowances. Further details will be made available as part of the recruitment process.
How we set pay: The pay posted is a reasonable estimate of the wage range anticipated for this position. Pay is determined using objective, job-related criteria such as relevant experience, skills, role scope/responsibilities, and location-based market factors (where applicable). In appropriate circumstances, based on objective, job-related factors, the final determination on pay may deviate from the posted range.
Pay history: Please do not include current or past pay information in your application. We do not request pay history as part of our recruitment process.
Benefits: HARMAN is interested in supporting the health and wellbeing of employees and offers a range of benefits. Offerings vary by country and employment arrangement and reflect a combination of statutory requirements and company-provided programs. These may include paid time off and holidays, sick and family leave, as well as health and wellbeing support and retirement or savings plans where applicable, along with other locally relevant benefits. Further details will be made available as part of the recruitment process.

About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! (https://harmanglobal.avature.net/talentcommunity)

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected]. (mailto:[email protected])
You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com (https://www.harman.com))
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected] (mailto:[email protected]). Requests will be considered on a case-by-case basis in accordance with applicable law.