Office Manager

We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

The Office Manager will be responsible for ensuring the smooth operation of our Madrid office while providing operational oversight and support across our other locations in Spain, currently including Barcelona.

How to Make an Impact

- Office Operations & Environment: Oversee daily office operations in Madrid to maintain an organised, functional, and welcoming work environment
- Regional Oversight: Act as the central workplace lead for Spain, ensuring consistent operational standards, support, and alignment across regional offices (currently Barcelona), with occasional travel as needed.
- Vendor & Facilities Management: Manage office supplies, equipment, cleaning, maintenance, physical security, and facilities vendors to ensure top-tier service quality, compliance, and cost-effectiveness.
- Guest & Reception Services: Act as the primary point of contact for internal and external visitors, overseeing reception duties and ensuring an exceptional guest experience.
- Health, Safety & Compliance: Ensure office safety and compliance with local Spanish health and safety regulations, coordinating required trainings, inspections, drills, and emergency procedures.
- Event Planning & Community: Take the lead on organizing local company events, social gatherings, team-building activities, catering, and office celebrations, while supporting regional teams during conferences and executive visits.
- Global Workplace Initiatives: Partner with global Workplace & Facilities teams to deploy cross-company initiatives, ensuring brand and workplace consistency across Spanish sites.
- Policies & Documentation: Develop, update, and maintain local workplace guidelines, office handbooks, intranet resources, and onboarding materials for new starters.
- Budgeting & Procurement: Manage office expense tracking, budget reconciliation, local procurement, and invoice processing in coordination with Finance.
- General Administration: Handle day-to-day office administration, including incoming/outgoing mail, deliveries, and local logistics.
- Ad-Hoc Projects: Support workplace expansion projects, office reorganisations, moves, or lease renewals as required.

Your Background

- At least 2 years of similar roles such as Office Manager, Facilities Manager, etc. or from similar roles in administration or service.
- Good knowledge and skills in Google Suite and Slack are highly desirable.
- Fluency in English and Spanish - English is our company language, but your daily interaction with colleagues and external suppliers will be in Spanish.
- Excellent verbal and written communication skills.
- Due to the nature of the role, as an Office Manager, you will need to be flexible and on call on rare occasions, e.g., for a security alarm call-out or to coordinate events. Of course, we respect work-life balance and think it's important that your working hours balance out on these particular occasions.
- Strong organisational, multitasking, and problem-solving skills with a proactive approach.
- Excellent interpersonal and communication skills to engage across all levels.
- Experience managing vendors, negotiating contracts, and ensuring compliance.
- Experience working in a global and international organisation.

About Arrive

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.