Sales & Customer Service Coordinator (All Genders)

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

- Implementing and adapting agreed service standards, including those related to quotation and contract management, pricing, and master data.

- Developing and implementing internal interfaces to support efficient end-to-end processes.

- Analysing customer enquiries and complaints, and coordinating with relevant departments to implement corrective actions.

- Identifing opportunities for optimisation and delivering improvement projects involving Sales, Logistics, and Production, as required.

- Supporting key contacts in Sales and Production.

- Preparing costing materials, calculations, and customer enquiry documentation in SAP (PRS, RFQ) for assigned accounts.

- Processing customer enquiries and preparing quotations for assigned accounts.

- Monitoring and analysing quotations submitted to customers in SAP.

- Reviewing incoming orders and processing them in SAP.

Your Qualifications

- Technical education at secondary or higher-education level.

- Minimum 2 years of proven experience in a similar role.

- B2B experience in an industrial environment.

- Fluent verbal and written communication skills in English (min. B2/C1 level).

- Fluent verbal and written communication skills in Polish (min. C1 level).

- Knowledge of German is a plus.

- Strong presentation skills.

- Strong problem-solving skills.

- Excellent interpersonal skills.

Our Offer

- Be a part of a global company & team with a diverse variety of backgrounds, skills and views.

- A modern and ergonomic workplace , with safety, health, and well-being as top priorities.

- A supportive environment focused on development, collaboration, and long-term growth.

- Grow with us! Get access to training platforms , internal & external trainings , supporting experts and the real-life challenges , where you will put all your skills in practice.

- We work in a hybrid working model , with flexible working hours .

- We offer attractive benefits package, such as medical and dental care , sports card , life insurance for you and your family.

- Our Cafeteria Platform allows you to choose from various benefit options with points added monthly to your account.

- Help us grow our team and earn a bonus for every successful employee referral .

We look forward to your application.

Your Contact

Schaeffler Industrial Poland Spolka z.o.

Katarzyna Roze

+48717270609

Keywords: Experienced; Coordinator; Full-Time ; Unlimited ; Sales Management;