Social Manager

AcwaTurkeyOn-siteFull-timeSenior, 5–8 yearsListed 6 days ago

Apply now

About this role

We are a developer, investor, and operator of power generation and desalinated water plants, with 90 assets in operation, construction, or advanced development across 13 countries.

Role: Social Manager

Location : TURKIYE / Project Site / SIVAS and TASELI

Reporting line: TBC

- Roles and Responsibilities

- Manage and coordinate all social commitments of the Project in accordance with Project ESIA, ESAP, RAP, LRP, CDP and relevant ESMs.

- Lead the planning and budgeting for all community relations and stakeholder engagement activities, under the direction of the management.

- Support and coordinate project ‐ specific consultation and engagement programs as well as local community events.

- Develop and maintain regular communications tools, grievance mechanisms and relevant action plans.

- Build and maintain stakeholder relationships to continuously improve relationships, develop outreach to facilitate community interaction and seek mutually beneficial solutions in community initiatives.

- Present information on relevant activities of the company to appropriate organizations, communities, and other stakeholders as required.

- Track issues, concerns, and interests identified by communities and other stakeholders for appropriate follow ‐ up.

- Provide support to any external consultants or other parties appointed to conduct specific community relations or stakeholder engagement related tasks for the Project.

- Maintain applicable environmental and social records as required by the ESMS (e.g. incident registers, NCR reports, corrective action reports, grievance register.

- Ensure monitoring programs are implemented by qualified personnel and report the results to the Project management for review and as a basis for continuous improvement.

- Display and monitor site bulletin boards to ensure they remain ‘live’ and ‘up to date’ with relevant social information.

- Coordinate, plan, formulate social induction training to all project personnel (including subcontractors) as well as regular toolbox talk environmental training sessions.

- Act as point of contact for any sub-contractor about social issues.

- Ensure that each sub-contractor is aware, compliant and implements the requirements of the ESMPs.

- Review subcontractor’s personnel, qualifications, competency, and social performance and

- Undertake regular internal ESMS audits to assess compliance and implement corrective & preventative actions – audits are to include all subcontractors at the project.

- Minimum Competency Requirements

- Degree in social sciences, environmental sciences, economics, rural development or equivalent.

- Minimum 7 years of work experience as CLO, community relations specialist, social expert or in similar role.

- Minimum 3 years’ experience in heavy industrial projects as community relations or social manager.

- The position requires a minimum of 2 years project-based stakeholder engagement, resettlement and livelihood restoration experience.

- High Proficiency in the usage of computers and appropriate Microsoft Office software’s such as; Access, Project, Excel, Word, PowerPoint.

- Experience and demonstrable ability to lead & manage staff.

- Experience and demonstrable ability to report to senior management.

- Experience or demonstrable ability to engage with project stakeholders (e.g. communities and others)

- Ability to communicate effectively in Turkish and English (as a minimum) and desirably other languages applicable to the project.

- Experience of developing (all or parts of e.g. aspects/impacts, management plans) and/or implementing ESMS on at least one (1) project that was financed by an Equator Principles Financial Institution, Multi-Lateral Financial Institution, OECD Country Export Credit Agency or other lender requiring IFC Performance Standards alignment.

- In-depth knowledge of the IFC Performance Standards and/or other similar lender requirements (e.g. Equator Principles, EBRD Performance Requirements).

- KEY ACCOUNTABILITIES:

- Stakeholder Engagement: Design and execute stakeholder‑engagement plans; maintain up‑to‑date stakeholder maps; ensure meaningful consultations.

- Social Performance Management: Implement Social Impact Assessments (SIAs), Social Management Plans (SMPs) and grievance‑redress mechanisms.

- Community Development: Coordinate livelihood, local hiring and community‑investment initiatives in collaboration with internal teams and local partners.

- Compliance & Reporting: Ensure adherence to IFC Performance Standards, EBRD PRs or other applicable lender social requirements and Turkish regulations; prepare timely social‑performance reports.

- Capacity Building: Train project and field teams on social‑safeguard policies, community‑relations protocols and the grievance process.

- Budget & Resource Tracking: Monitor social‑investment budgets, track expenditures and report variances

- REQUIRED COMPETENCIES

- Drives Vision and purpose

- Collaborates

- Build Effective Teams

- Develop Talent

- Drive Results

- Ensures Accountability

Committed to creating a culture that is as diverse AND vibrant as the markets we serve