IT Asset Management Specialist

Overview

The IT Asset Management Specialist oversees the strategy, systems, vendors, and processes governing the full lifecycle of Sun's IT hardware and software assets across Sun locations — existing sites, ground-ups, expansions, acquisitions, and dispositions. This role sets the standards, policies, and vendor-management framework for delivering, tracking, and reclaiming IT assets enterprise-wide; selects and directs third-party deployment providers; negotiates and enforces SLAs; and decides how risks and issues are remediated.
### Job Duties

- Designs, governs, and improves Sun's IT asset management program by setting lifecycle standards, policies, and workflows and exercising independent judgment to resolve exceptions enterprise-wide. (Essential)

- Selects, directs, and manages third-party deployment providers by evaluating performance, negotiating and enforcing SLAs, and determining remedies for non-compliance. (Essential)

- Owns the configuration and compliance policy for endpoint management platforms (Intune/Autopilot, endpoint asset tool), deciding provisioning, enrollment, and compliance standards and directing deployment. (Essential)

- Owns the budget recommendation for IT hardware/software (CapEx/OpEx), forecasting spend, analyzing variances, and advising senior leadership on investment decisions. (Essential)

- Sets standards and documentation for IT hardware/software delivery, deployment, and reclamation, and defines vendor-relationship and renewal strategy. (Essential)

- Oversees administration of the MFP fleet and endpoint tooling, delegating or coordinating hands-on configuration and monitoring.

- Oversees peripheral/equipment inventory management, stock levels, and replenishment forecasting.

- Resolves escalated Concierge asset issues requiring judgment, serving as the final internal escalation point.

- Maintains IT policies and procedures.

- Other duties as assigned.

Requirements

- Associates Degree in Information Technology or related field (Required)

- Bachelor's Degree in Information Technology (Preferred)

- 4 years in of hands-on experience in IT asset management, endpoint administration, or desktop/device support (Required)

- 2 years in of hands-on administration with endpoint management platforms such as ManageEngine Endpoint (Required)

- Demonstrated experience managing the full IT asset lifecycle (procurement, deployment, tracking, and disposition)

- Strong understanding of hardware/software inventory management and asset-tracking tools

- Experience supporting acquisitions, dispositions, or multi-site deployments

- Working knowledge of print/copy fleet management (e.g., Konica)

- Excellent customer service, communication, and organizational skills with the ability to manage competing priorities with urgency

- Required Certifications/Licensures:(Must have valid driver's license.)

- Preferred Certifications/Licensures:(ITIL Foundation)

- Preferred Certifications/Licensures:(CompTIA A+)

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

- Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family

- Comprehensive Dental and Vision Plans

- On-Site Fitness Center

- Voluntary Health and Dependent Care Reimbursement Accounts

- Life, Accidental Death & Dismemberment Insurance and Dependent Life

- Short and Long-Term Disability Coverage

- 401(k) Plan with Sun matching contribution

- Employee Assistance Program

- Identity Theft Insurance

- Legal Assistance Plan

- Pet Insurance

- Tuition Reimbursement program providing financial support to team members who further their formal education

- Vacation RV Site Discounts for team members when visiting Sun resorts across the nation

- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

- Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child

- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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