Functional Consultant (Product Consultant)

Meniga is a leading hyper-personalisation banking platform , our vision is to enable banking that is genuinely personal, proactive, and valuable to every customer. We give banks the data infrastructure to make digital banking genuinely personal, proactive and valuable - not generic. Today we enrich 45 million transactions a day and serve 100+ million banking customers across 165 banks in 30+ countries. We are a global leader in transaction enrichment, AI-powered insights and hyper-personalisation for large financial institutions, a multiple Finovate “Best of Show” winner, and featured on CNBC’s 2025 list of top UK fintechs. We're a global team with offices in London, Reykjavik, Warsaw, and Cairo.

We're hiring a Functional Consultant to support our clients in the Middle East. You'll be the link between Meniga's products and our clients' teams, from the first workshop to a go-live.

Location: Cairo, Egypt – hybrid, working with our delivery teams in Reykjavik and Warsaw.

Key Responsibilities:

- Gain and maintain an expert-level understanding of Meniga’s product suite and services, with a particular focus on our APIs and integration capabilities.

- Deeply understand our approach to experience design, embodying Meniga’s standards in all customer interactions.

- Lead functional workshops and design sprints with clients, facilitating the seamless integration of our solutions into their environments.

- Work closely with our customers to define and document precise functional requirements for integration projects.

- Address functional inquiries, providing clear, insightful answers and solutions to enhance customer satisfaction and product utilization.

- Serve as a bridge between customers and our internal teams (Product Management and Sales), conveying crucial feedback and requirements gleaned during integration projects.

- Ability to travel up to 2 weeks a month, especially to the Middle East (mainly UAE, KSA, Kuwait, Oman and Egypt).

What We’re Looking For:

- 3–5 years in functional consulting, solution consulting or business analysis in fintech or banking.

- A deep-seated passion for enhancing financial service experiences.

- Exceptional knowledge of financial services UX and the ability to apply this expertise in a B2B product context.

- Strong analytical skills, with an aptitude for understanding complex product capabilities and devising optimal integration strategies.

- Comfortable with REST APIs and JSON. Ability to read and understand API docs and payloads (no coding needed).

- Excellent customer service skills, with a proven track record of fostering positive relationships with clients and stakeholders.

- Articulate communication and presentation skills, capable of delivering engaging and informative product demonstrations.

- A collaborative spirit, able to work effectively within diverse teams and contribute to a shared vision.

- Experience in conducting workshops, design sprints, and training sessions, with a knack for transferring knowledge in accessible and impactful ways.

- Proficiency in Arabic and English languages, spoken and written.

- Ability to work on B2B contract