Care Coordinator

Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!At GoodOaks, we’re proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.We’re looking for a Care Coordinator to join our brilliant team in XX. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients’ requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout XX.This role is currently 90% service-based; you’ll be expected to cover care calls as required.What will you do?Producing weekly rotas and care scheduling to ensure adequate provision of careUndertaking regular care visits, including being available evenings and weekends when neededDaily troubleshooting and problem-solvingManaging staff absence, allocating extra calls, and cancelling care calls when necessaryAssisting in the training and induction of new team membersHelping GoodOaks provide a continuous and reliable serviceWho are you?You’re a highly organised and efficient coordinator with a people-focused approachYou’re a strong communicator with all types of people, and able to remain positiveYou’re IT-confident, enabling effective scheduling, team contact and work planningYou’re highly reliable and able to foster a strong team ethos and keep morale highYou’re growth-focused, and support the continued development of yourself and the teamYou’re dedicated, with high energy levelsYou’re willing to undertake a DBS check to work with vulnerable adultsWhat do we offer?XX hours per weekXX base salary or hourly/weekly rate rangeXX holiday days offeredMileage coveredSupportive, professional and common-sense management and ongoing supportPaid induction training, and continued training and development offeredBlue Light Card discount schemePaid DBS check, if requiredOptional extras — choose any of the below to also offer:Annual vehicle breakdown coverLong-stay bonus and referral bonus schemeEmployee discount schemePaid volunteer daysIf you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.