Staff Admin I, Hospitality Services

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

720 Library Rd, Rochester, New York, United States of America, 14627

Opening:

Worker Subtype:
Regular

Time Type:
Full time

Scheduled Weekly Hours:
40

Department:
100105 UR Hospitality Services

Work Shift:
UR - Rotating (United States of America)

Range:
UR URG 108 H

Compensation Range:
$25.14 - $35.24

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Supports employee activities and programs that focus on staffing, compensation, benefits, training and safety within Hospitality Services. This includes staff management, SEIU employees, student employees, and/or agency labor. Assists in coordinating projects for the Manager of Staff Administration and the Human Resource Business Partner. Responds to employee questions about human resources policies and procedures. Supports employee questions/needs within employee compensation, training and benefit programs.

ESSENTIAL FUNCTIONS

- Works directly with Staff Administration manager on creating job requisitions and scheduling interviews.
- Performs required Workday Business Processes for departmental job postings, including managing requisitions, SEIU internal postings and temporary promotions.
- Oversees and serves as the primary person in charge of awarding weekly open bid shifts for SEIU employees. Maintains integrity of the awarding process by ensuring managers are following process correctly. Updates master schedule based on employee movement.
- Coordinates the onboarding process, including orientation sessions and training schedules
- Assists with writing attendance investigations and actively manages the follow-through for the entire disciplinary or review process.
- Supports the Staff Administration Manager in effectively addressing and resolving employee inquiries and concerns. Maintains oversight and management of the departmental coaching tracker. Assists Staff Administration Manager in coaching and training supervisors and managers.
- Supports HR Business Partners in addressing employee inquiries and concerns.
- Supports the scheduling and coordination of staffing events, including welcome-back initiatives, room bookings, and large bids.
- Provides support for various training programs tailored for union members and contingency workers.
- Serves as a representative on various internal committees to ensure the successful follow-through of issues and initiatives brought to the table.
- Tracks staff attendance and ensures the UKG system is consistently updated with the schedules for both professional and union staff.
- Assists with payroll operations, serving as the designated emergency backup for the Administrative Coordinator III’s timekeeping responsibilities.
- Participates in special project work and serves on teams or committees as needed. Works to align departmental projects with overall human resources policies.
- Other duties as necessary

MINIMUM EDUCATION & EXPERIENCE

- Bachelor's degree and 1 year of administrative experience or relevant experience required
- Labor relations experience preferred
- Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

- Strong communication and problem-solving skills required
- Proficiency in HR software and Microsoft Office Suite required
- Excellent organizational skills and proven ability to manage workflows involving multiple projects and deadlines strongly preferred.
- Ability to work both independently and collaboratively in a team environment strongly preferred.
- Demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion strongly preferred.
- Ability to work nights and/or weekends (Rarely) preferred

LICENSES AND CERTIFICATIONS

- Serv-Safe Certification preferred within 12 months of hire.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.