Licensing and Compliance Coordinator

Job Description and Responsibilities

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998,  Sunstates Security  has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a  2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a  2026 Training MVP   by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the  Inc. 5000  list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Sunstates Security is hiring a Licensing and Compliance Coordinator to be based at our corporate headquarters in Raleigh, NC . The Licensing and Compliance Coordinator is responsible for assisting with managing licensing activities, maintaining regulatory compliance, and ensuring that the organization meets all applicable federal, state, and local requirements. This position assists with overseeing license applications, renewals, regulatory documentation, compliance records, and reporting deadlines to support efficient operations and minimize compliance risks.

The ideal candidate is highly organized, detail-oriented, and proactive, with strong communication skills and the ability to manage multiple priorities while maintaining accurate records and adhering to established policies and procedures.

This position offers a salary of $60,000 PLUS an annual 10% Performance-based bonus, full medical, dental, vision, and life insurance coverage, 401 (k) with company match, generous PTO, tuition assistance, and more.

Essential Duties and Responsibilities

- Licensing Management: Coordinate the preparation, submission, renewal, and tracking of business licenses, professional licenses, permits, certifications, and other required regulatory authorizations.
- Regulatory Compliance: Monitor applicable laws, regulations, and licensing requirements to ensure ongoing compliance with relevant regulatory agencies and governing bodies.
- Documentation and Recordkeeping: Maintain accurate, organized, and up-to-date licensing files, compliance records, expiration dates, certificates, and supporting documentation.
- Deadline Management: Track renewal dates, submission deadlines, inspections, certifications, and other compliance-related milestones to ensure timely completion.
- Audit and Inspection Support: Prepare documentation for internal and external audits, regulatory inspections, and compliance reviews. Assist with corrective action plans when necessary.
- Policy and Procedure Administration: Support the development, implementation, and maintenance of internal policies, procedures, and processes related to licensing and regulatory compliance.
- Reporting and Communication: Prepare compliance reports, maintain tracking logs, and communicate licensing status, upcoming deadlines, regulatory updates, and potential compliance concerns to management.
- Regulatory Agency Coordination: Serve as a point of contact for licensing boards, government agencies, auditors, and other regulatory representatives regarding applications, renewals, inquiries, and required documentation.
- Cross-Departmental Collaboration: Work closely with management, human resources, operations, and other departments to collect required information, verify credentials, and ensure compliance with organizational standards.
- Risk Identification and Resolution: Identify missing documentation, expired credentials, discrepancies, and potential compliance issues; escalate concerns and coordinate timely resolution.
- Process Improvement: Recommend improvements to licensing workflows, recordkeeping systems, tracking tools, and compliance procedures to increase accuracy and efficiency.
- Confidentiality and Data Integrity: Handle sensitive organizational, employee, and regulatory information in accordance with applicable privacy requirements and internal confidentiality standards.

Job Requirements

Qualifications and Requirements

- Two or more years of experience in licensing, regulatory compliance, administrative coordination, or a related field preferred.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook, and the ability to learn licensing databases or compliance management systems.
- Demonstrated ability to manage multiple projects, prioritize deadlines, and maintain accurate records.
- Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information professionally.
- Strong problem-solving skills and the ability to work independently and collaboratively.

Core Competencies

- Regulatory awareness and compliance management
- Organization and time management
- Accuracy and attention to detail
- Professional communication and relationship management
- Analytical thinking and problem resolution
- Accountability and follow-through
- Confidentiality and ethical conduct
- Adaptability and continuous improvement

Performance Expectations

Success in this role will be measured by the timely completion of license applications and renewals, accuracy and completeness of compliance records, adherence to regulatory deadlines, readiness for audits and inspections, timely resolution of compliance deficiencies, and effective communication with internal stakeholders and regulatory agencies.

Work Environment

This position primarily operates in an office or professional business environment and may require communication with regulatory agencies, participation in audits or inspections, and collaboration with multiple departments. Occasional travel may be required depending on organizational needs.

Equal Employment Opportunity

The organization is an equal opportunity employer and is committed to providing a workplace free from unlawful discrimination. Employment decisions are based on qualifications, skills, experience, and business needs in accordance with applicable law.

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Benefits

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, paid time off, tuition reimbursement, and more – available for qualified candidates!