About this role
About the Job:
National Highways has an exciting opportunity for you to join our Business Services Directorate as a FM Compliance Manager. This role reports directly to the Principal Facilities Manager for the North Region. Within this role you will be expected to ensure service delivery compliance with the service contract in an allocated area, optimising delivery performance across core Facilities Management services, ensuring those services and the facilities suppliers deliver outcomes in a safe and secure environment and applying measures which meet the organisation’s commitment to equality and health and safety, and comply with government standards on space utilisation. You will also be responsible for maintaining building compliance management in line with Fire, Water and Asbestos Legislation and Regulations.
Please be aware that this role to be split 0.6 FTE – covering 100 Embankment and Atlantic House (Corporate estate) and for the remaining 0.4 FTE to be spend supporting the Regional Facilities Manager in the early stages of onboarding and managing the new Depot and Outstation estate which will be coming over to FM in the next 12-18 months.
Please note that this role will be based at our Warrington or Newton-Le-Willows office.
- Maintain health and safety checks and assessments in the working environment and contribute to improvements which minimise risk to health, safety and welfare of colleagues and stakeholders.
- Maintain effective working relationships with delivery partners and stakeholders to manage risks and issues affecting resilience and security to identify opportunities for improvement in service quality, performance, delivery, sustainability and pricing.
- Procure additional items or services in accordance with the contract or other procurement routes approved by the organisation.
- Use systems to monitor and report on the performance, compliance and quality of outsourced service delivery.
- Contribute to the maintenance of register of factors affecting business continuity and contingency planning.
About You:
- Relevant qualification (e.g. IWFM (Institute of Workplace and Facilities Management) or previous working experience in similar environment
- NEC4 (New Engineering Contract) contract management experience is desirable
- Knowledge and understanding of industry best practices in facilities management services
- Ability to interpret and apply legal requirements pertaining to health and safety and equality
- Commercial contract management skills relevant to facilities management or willingness to study for a professional qualification
About Us:
Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.
Business Services plays a crucial role in supporting the efficient operation and growth of the strategic road network. We provide a wide range of essential services across the organisation, ensuring that all functions run smoothly and effectively. We work behind the scenes to support the delivery of high-quality infrastructure and services, ensuring that National Highways meets its commitments to safety, sustainability, and customer satisfaction.
Our key areas of focus include procurement, finance, human resources, IT, and strategic planning. We ensure the company operates efficiently, delivers projects on time and within budget, and meets the needs of stakeholders. By offering expert advice, managing resources, and driving operational excellence, we support National Highways in achieving its mission of maintaining and improving the road network across the country.
External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.