About this role
Airline Safety Management System (SMS) Specialist
Location: Denver, CO
Employment type: Full-Time | On-site
Salary: $58,394 - $77,508
Application deadline: November 29, 2026, at 11:59 p.m. MT
What Will You Be Doing?
The Specialist, Safety Management System (SMS) is responsible for the oversight of the Frontier SMS and will coordinate efforts with assigned departments across Frontier to implement SMS policies, procedures, and practices and will assist the Manager of SMS Compliance in interfacing with regulatory authorities and obtaining approval on Frontiers SMS. Three SMS Specialists are required to ensure appropriate compliance, each with subject matter expertise in a different airline functional area – Technical Operations, Customer Service and Inflight.
Essential Functions
- Assist an assigned management team with SMS processes including coordinating efforts of Frontier department interfaces to maintain the overall SMS (40%)
- Audit SMS compliance and report findings to the SMS Manager (10%)
- Assist the SMS manager and department management with development of continuous improvement efforts, documentation of processes, procedures, and controls of Frontiers SMS and maintain policies and procedures in an SMS manual (20%)
- Plan, coordinate and conduct appropriate SMS training for assigned organizational teams (10%)
- Assist in performing SRAs and maintaining the SMS database (10%)
- Interface with FAA on approval of elements of the SMS or corrective actions that must be taken to ensure Frontiers SMS is compliant with regulations (5%)
- Prepare SMS status updates for the Frontier leadership team (5%)
Qualifications
- Bachelors degree in aviation, aviation safety, aviation management or related field or equivalent combination of education and work experience preferred
- 3 to 5 years work experience at a Part 121 air carrier required
o Technical Operations Specialist – 1 to 3 years experience in Technical Operations/Maintenance capacity and A&P Certificate preferred
o Customer Service Specialist – 1 to 3 years experience in an airline customer service or ground handling (above or below wing) capacity preferred
o Inflight Specialist – 1 to 3 years experience in an Inflight capacity preferred
Experience in SMS and auditing preferred
Operational experience preferred
Knowledge, Skills and Abilities
- Knowledge of Federal Aviation Regulations and ICAO ISARPs
- Knowledge of Safety Management System requirements, policy/program development, risk management, safety assurance, safety reporting, and safety promotion
- Excellent writing skills, including manual writing, report writing, and correspondence with government agencies
- Ability to make formal presentations, including advocacy of cultural change, to large and small groups
- Ability to instruct in a classroom setting
- Working knowledge of employee reporting software
- Proficiency in Microsoft Office Suite, including database and spreadsheet programs
- Ability to perform statistical analysis and audits
- Ability to travel up to 10%
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Physical Effort
Generally, not required.
Supervision Received
General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.
Positions Supervised
None
Workplace Policies