Digital Content Marketing Executive

Who are we?Lumon's mission is to become the world's most trusted currency partner.Businesses and individuals move money across borders through us, whether that's paying an overseas supplier or sending money home to family. We back it with technology that does the heavy lifting and people who actually know your situation.We're growing fast across the UK and Europe, and building the kind of workplace people stay for.The roleWe're looking for a detail-driven Digital Content Marketing Executive to join Lumon's content team and look after how our website is built, optimised and kept up to date. Your time will be split roughly evenly between our Private and Corporate divisions. Depending on how the team is structured, you may also look after Lumon's LinkedIn channel.You'll build and publish pages in WordPress, apply SEO best practice as you go, and bring a sharp editorial eye to everything that goes on the site: an instinct for what's ready to publish and what needs another pass. You'll be curious about how our content performs, and use the data to help shape what we publish next. You'll also care about how visitors use our pages, and look for ways to improve the user experience.You'll work closely with SEO, Product, Sales and Compliance, and help keep content moving through sign-off. Staying organised and on top of the detail is central to this role.What will you be doing?Website & WordPressBuild and publish pages: create new pages and layouts in WordPress, and update existing ones, taking content from final draft to live on schedule and to a high standard.Become our CMS expert: support the wider Marketing and Product teams with day-to-day website updates, and learn what our CMS can do and how to get the most out of it.Apply SEO best practice: write and update page titles, headings, metadata and internal links as you build, working with the SEO Manager and the Content Marketing Executive.Keep content current: refresh live pages as products, services and regulatory positions change, so the site stays accurate.Improve the user experience: look at how visitors move through pages, and make practical changes to structure, navigation and layout that make content easier to find and use.Editorial & Quality ControlSet the editorial bar: proofread and review web content before it goes live, checking that it meets brand guidelines and compliance requirements and reads well.Write and edit: produce clear, engaging web copy and articles for both audiences.Uphold brand guidelines: maintain consistent tone, style and personality across every page.LinkedInManage our LinkedIn channel: depending on how the team is structured, you may take on Lumon's LinkedIn channel, planning and publishing content in line with our brand guidelines and compliance requirements.Working Across Private & CorporateAdapt to each audience: split your time evenly between the two divisions, adjusting tone and structure for each.Chase and coordinate: manage freelancers, and keep stakeholders and sign-off chains moving, so content delivery stays on a timely schedule.Collaboration & InsightWork across the business: build strong relationships with SEO, Product, Sales and Compliance, so the website supports commercial goals on both sides of the business.Track performance: analyse website metrics and turn the findings into practical next steps.Use customer and market insight: bring in customer research and external insight so content stays relevant to what the audience needs.Bring the outside in: keep an eye on best-in-class websites and content from inside and outside the industry, and bring ideas back to the team.This role would suit someone who has:Proven hands-on experience building and publishing pages in WordPress (2+ years preferred), including new pages and layouts as well as content updates.Good working knowledge of SEO principles, and confidence applying them as you build and update pages.Excellent writing, editing and proofreading skills, with a keen eye for detail.A sharp editorial eye: comfortable reviewing and tightening work, your own and other people's.Comfortable using web analytics tools (for example Google Analytics and Search Console) to see how content performs.Proactive. Chases approvals and sign-offs without needing to be prompted.Comfortable working across two divisions and several stakeholder groups, including SEO, Product, Sales and Compliance.High levels of curiosity and ambition, low ego, and an appetite to learn.What would be a nice to have in this role?An interest in UX, and in how layout, content and site experience shape what visitors do.Basic knowledge of HTML and CSS.Experience managing a LinkedIn or other social media channel.Experience in financial services or another regulated environment.What we will offer in return:25 days of annual leave, with a chance to purchase up to 5 moreBirthday off2 additional days off for ‘Moments that Matter’ (pro rata from your start date)Hybrid Working - 3 days in the office and 2 at home.Enhanced maternity and paternity leaveEnhanced sick payPrivate medical cover (administered by Bupa)Medicash health schemeSalary Sacrifice Pension4x Life AssuranceMenopause supportCycle to work schemeElectric Vehicle scheme (eligibility criteria applies)Season ticket loanSpecsavers eye test voucherEmployee Assistance ProgrammeAccess to gym discounts as well as a wide range of other benefits and discounts through our online portalMonthly lunch and social eventsWhy join Lumon?We support customers in over 150 countries, with offices across the UK and Europe, combining technology with real human support.People come first here. Everyone's heard, and everyone has room to grow, whatever your background. We welcome people who see things differently. That diversity makes our teams stronger, and shows up in the experience we give customers.Need adjustments during the process? Just tell us.