About this role
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke HomeCare & Hospice
Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.
Shifts: 40-hour work week (Hours-8:30- 5)
The Duke Home Infusion Coordinator plays a vital role in ensuring a seamless transition from hospital to home infusion services. In this position, you will serve as a central point of contact, collaborating with patients, families, case managers, pharmacy, nursing teams, and other care partners to coordinate referrals and facilitate timely initiation of services. You will help assess and communicate nursing needs, coordinate patient and caregiver education, and ensure that everyone involved in the patient's care has the information and resources needed for a successful transition home. This is an exciting opportunity to make a meaningful impact on the patient experience by combining your clinical knowledge, communication skills, and passion for patient-centered care.
Knowledge, Skills & Abilities
- Working knowledge of Medicare and Medicaid regulations, including JCAHO and DFS standards, ICD-9 Coding.
- Knowledge of scope of the registered nurse, licensed practical nurse and NCA
- Knowledge of and appropriate application of the nursing process
- Ability to assess nursing needs of acute and chronically ill patients and their families
- Ability to independently seek out resources and work collaboratively
- Ability to establish and maintain effective working relationships
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
- Ability to teach patients and families in accordance with the nursing plan of care
- Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up
- Ability to use fine motor skills
- Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status
- Ability to use computer and learn new software programs and technology
- Able to document and communicate pertinent information using computer and/or paper documentation tools
- Knowledge in wound identification and treatments, infusion and other advanced nursing skills
- Critical thinking skills and organization skills
- Working knowledge of infection control procedures and safety precautions
- Strong computer skills including MS Outlook, Word, Excel, preferred
- Excellent rapport, understanding, and communication with the patients and their family members
- Ability to work autonomously and independently in varying environments.
Education and Formal Training
Associate Degree or Diploma in Nursing required.
Registered Nurses are not required but encouraged to enroll in a DUHS approved BSN program after completing two years of service of their start date.
Licensures, Certifications
- Must have a current RN licensure in the state of North Carolina or Compact RN licensure in participating state
- Current BLS (American Heart Association only) (may be updated if need be during orientation)
Professional Work Experience & Requirements
- Preferred 1-2 years of med-surgical, critical care or home health/hospice/infusion preferred
- Valid driver’s license and current automobile insurance coverage
- Prior experience in Home Health, Hospice or Infusion preferred
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.