About this role
Job Summary
The Quality Coordinator is responsible for the development, implementation and execution of process control, validation, and improvement activities. This position is responsible for the handling of customer complaints and walking them through the system for resolution. Responsible for training of new employees as well as on-going training for warehouse employees in ISO procedures.
Summary of Essential Job Functions/Responsibilities
Develop and implement verification plans for all current and new product
Development and implementation of process improvement plans as required
Champion for change control/ECN process
Oversees testing of processes and products
Verify that inspection procedures by all warehouse personnel are accurate and in compliance with quality control procedures. Distribute procedures and maintain all ISO 9002 books in warehouse
Establish quality control standards and procedures for all departments and ensure that all necessary personnel are aware of the procedures
Coordinate all root cause analysis activities. Train new hires on ISO procedures and conduct training classes on Corrective Action Reports with responsible warehouse employees
Conduct FAI, PFMEA, PPAP and process mapping activities as required
Develop specific programs for individual accounts as required and assist customers with developing quality control procedures
Develop, implement, and maintain all documentation of quality system
Support all APQP related activities
Work with Regional Quality/Safety Manager on all ISO 9002 audits by customers, corporate and UL auditors
Other duties as assigned
Metrics
o Quality/PPM
o Process improvement goals
Qualifications
Minimum 2 years' experience in both safety and quality related positions
College degree preferred
Benefits
- 401(k) with Company Match
- Health insurance – Medical/Prescription Drug
- Dental
- Vision
- Health Savings Account
- Wellness Stipend
- Paid Life insurance
- Paid Long-Term Disability Insurance
- Paid Short-Term Disability Insurance
- Adoption Assistance (Financial)
- Adoption & Fertility Navigation Support
- Paid Time Off
- Paid Holidays
- Referral Program
- Employee Assistance Program
- Employee Discount
- Tuition reimbursement