About this role
Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the customer service acumen, but also the ability to provide a basic level of technical support service. This position is located in Taichung. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
• 回覆相關問題來電及電郵
• 接收及運送不同物資和管理庫存，以有效支援售後服務及零件供應
• 準確而詳細地記錄問題到經銷商管理系統
• 分析和解決所有內外供應商的運送及包裝等問題
• 詳細地記錄維修或跟進時間、費用及物料使用。
• 與零件供應商議定運送物料及時間，並定時更新報告
• 執行其他被指派的相關任務
• 對汽車維修保養等技術知識有基本概念
• 具有零件, 物料管理相關經驗
• 了解基本汽車操作、設備和維修方法
• 明白經銷商的業務流程
• 能操作DMS系統及MS Office 軟件
• 至少3年物資和物流管理經驗
• 良好的英文及中文書寫能力