About this role
Job Title
GTM Travel Management Specialist
## Summary
As a GTM Travel Management Specialist, you will support local and regional corporate travel and payment programmes, helping provide a smooth experience for travellers throughout their journey. You will work with travellers, internal stakeholders, and travel and payment partners to support day-to-day travel operations, Cytric services, payment processes and Duty of Care activities. You will also contribute to the continuous improvement of the travel programme by supporting vendor management, change initiatives and evolving local and regional needs.
In this role, you’ll
- Support local and regional travel operations , providing assistance to travellers throughout their journey and contributing to Cytric deployment and maintenance, travel policy updates, Duty of Care protocols and change management initiatives.
- Support local and regional payment programmes , including account setup, monthly statement validation, reconciliation activities, corporate credit card requests and resolution of payment-related issues.
- Coordinate with internal teams and external partners , including travel, airline, hotel and payment providers, to support account reviews, resolve escalations and manage relevant loyalty programmes.
- Contribute to travel programme improvements by monitoring local and regional market developments, supporting vendor performance activities and helping implement agreed actions.
- Support additional travel-related activities based on local and regional needs, including event management requests, insurance and visa support, and loyalty programme administration.
About the ideal candidate
- A university degree in Tourism, Economics, Finance, Business Administration, or a related area, together with relevant knowledge of corporate travel operations.
- Knowledge of Cytric a nd experience supporting Cytric customer service, maintenance or related activities.
- Cytric Travel & Expense certification is relevant for the role.
- Good understanding of the travel industry, including air, hotel, car and mobility services, Travel Management Companies, payment methods, corporate travel processes and travel policies.
- Knowledge of Global Distribution Systems (GDS), online booking tools such as Cytric Easy, t ravel back-office systems, and support tools used within the travel environment.
- Strong analytical, communication, coordination and customer service skills , with attention to detail, good organisational skills and the ability to learn and work with new tools, applications and technical platforms.
What we can offer you:
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
珞 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A hybrid working model - We want our employees to do their best work; however the hybrid model works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Be aware of recruitment scams
Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.