Senior Analyst - PFE Application

The Advanced Metering Infrastructure (AMI) Senior Analyst provides business application and project support for ProField Encore (PFE), which supports field meter work and related AMI operations. The role manages the PFE enhancement roadmap and sprint lifecycle, including business requirements, funding, vendor coordination, testing, production implementation, training, change management, and ongoing application support.

Required Education/Experience
- Bachelor's Degree and a minimum of 3 years relevant work experience.

Preferred Education/Experience
- Bachelor's Degree in Computer Science or Technically Equivalent Degree. and a minimum of 3 years relevant work experience.

Relevant Work Experience
- Experience supporting business applications and working with users to define, document, prioritize, and implement system requirements and reports, required.
- Experience managing technology projects or enhancements using Agile, Scrum, or Waterfall methodologies, required.
- Experience with systems testing, test management, user acceptance testing, defect management, and test reporting, required.
- Experience managing project scope, schedules, risks, vendors, contracts, budgets, invoices, and production implementations, preferred.
- Understanding of AMI system integrations involving PFE, CSS/CC&B, MAMS, HES, MDMS, WMS, or related systems, preferred.
- Experience delivering training, change management, and knowledge transfer to business users and support teams, preferred.
- Experience overseeing contractors or functioning in a leadership capacity in support of a team lead, preferred.
- Scrum Master or Project Management Professional (PMP) experience or certification, preferred.
- SQL skills to query, validate, and troubleshoot application data supporting reporting, testing, issue resolution, and PFE production activities, preferred.
- Power BI knowledge to create and interpret dashboards and reports supporting PFE tracking, analysis, testing, and decisions, preferred.

Skills and Abilities
- Strong written and verbal communication skills
- Demonstrated time management and priority setting skills
- Ability to work within tight timeframes and meet strict deadlines
- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses and Certifications
- Driver's License Required

Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Effective interpersonal and stakeholder-management skills
- Ability to influence internal and external stakeholders and coordinate cross-functional teams
- Strong analytical, problem-solving, and decision-making skills
- Sit or stand to answer a phone for the duration of the workday
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday