Laser Technician Team Manager

Laser Technician Team Manage r

Wilmington, NC
Full-Time | On-Site
Q-Clearance Required or Eligible

Reports to the Test Operations Lead and provides direct supervision of the Laser Technician organization. Accountable for hiring, developing, evaluating, and retaining Laser Technicians, as well as maintaining qualification programs and workforce readiness. Partners with other team Managers to align staffing with operational needs while maintaining long-term organizational capability.

May be required to work extended hours or off-normal schedules.

Roles and Responsibilities

Personnel Leadership & Workforce Management

- Provides direct supervision, coaching, and development for Laser Technicians at all levels.

- Establishes performance expectations, conducts evaluations, and provides ongoing feedback.

- Develops employee growth plans, supports career progression, and identifies future leaders.

- Recommends promotions and administers merit increases within established guidelines.

- Addresses employee concerns and supports employee relations and disciplinary actions in coordination with management and HR.

- Determines staffing requirements and maintains appropriate staffing levels and qualification coverage.

- Leads recruiting, interviewing, hiring recommendations, and onboarding of Laser Technicians.

- Approves leave, schedule adjustments, and overtime within delegated authority.

Performance, Qualifications & Training

- Monitors employee performance and drives continuous improvement.

- Implements performance improvement actions when necessary and maintains required personnel documentation.

- Oversees Laser Technician qualification and continuing training programs.

- Ensures qualification standards, materials, and processes remain current and effective.

- Tracks qualification progress, resolves barriers, and evaluates readiness for qualification completion.

- Maintains Area Engineer qualification and technical proficiency, including knowledge of the Laser Safety Program.

Continuous Improvement & Coordination

- Reviews performance trends and implements improvements to operator processes, procedures, and training programs.

- Supports the Corrective Action Program and incorporates operating experience and lessons learned.

- Reinforces Conduct of Operations standards.

- Coordinates with other team Managers and the Shift Supervisor to ensure staffing readiness and operational alignment.

- Collaborates with Engineering, Maintenance, Radiation Protection, and other organizations to support operations.

- Supports Test Operations Lead priorities and departmental initiatives.

Administrative Responsibilities

- Maintains qualification and personnel records.

- Develops workforce metrics and management reports.

- Supports budget planning, resource management, and workforce forecasting.

- Performs other assigned duties.

Leadership Expectations

- Holds personnel accountable for performance and standards.

- Builds a disciplined, professional, and results-driven team.

- Applies Conduct of Operations principles.

- Makes consistent, objective personnel decisions.

- Develops future leaders through coaching and delegation.

- Promotes clear communication and teamwork.

- Demonstrates integrity and sound judgment.

Basic Qualifications

- Bachelor’s degree in Engineering, Engineering Technology, Business Management, or related field with 4+ years of relevant experience; or 8+ years of relevant experience in lieu of a degree.

- Leadership experience in a nuclear, industrial, manufacturing, or similarly regulated environment.

- Experience supervising and developing technical personnel.

- Knowledge of Conduct of Operations and Human Performance principles.

- Ability to manage performance and multiple priorities.

- Strong communication skills.

- Ability to obtain and maintain required security clearances.

- Ability to work extended hours or off-normal schedules.

Preferred Qualifications

- Experience leading teams in a nuclear, laser controlled area, or highly regulated environment.

- Experience managing qualification or training programs.

- Experience with recruiting, hiring, and workforce planning.

- Experience conducting performance evaluations and administering compensation.

- Experience with Corrective Action Programs or continuous improvement systems.

- DOE, NRC, Laser, or similar industry experience.