About this role
As the Convention Services Manager, you are instrumental in delivering exceptional event experiences while driving revenue performance. You will cultivate and grow catering accounts, re-engage past clients, and strengthen existing relationships to achieve and exceed catering and associated room revenue goals aligned with the hotels Business Plan.
You are meticulous, client focused, and skilled at coordinating complex group events.
The Role
Serve as the primary liaison for groups after booking, finalize details, and ensure flawless execution across departments.
What You Will Be Doing
Confirm event requirements and function orders
Coordinate room blocks, setups, AV, and F&B
Lead pre con meetings and communicate updates
Be on site contact for program execution
Manage changes, billing, and post event review
Maintain accurate records and timelines
Why You Will Love It Here
Collaborative cross functional role
Direct impact on group satisfaction
Professional growth opportunities
Ready to Join the Team
If you are ready to deliver seamless and successful group events, apply now.
EOE
Qualifications
What Makes You You
Convention or event services experience required
Excellent organization and communication
Calm and solutions oriented under pressure
Must be flexible to work any shifts, including holidays and weekends.