Field Service Engineer - Los Angeles

Field Service Engineer - Los Angeles

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position...

As a Field Service Engineer, you’ll be the go-to technical expert and trusted advisor for Ford and Lincoln dealerships in your assigned Tech Zone. This is a highly visible, hands-on role where you’ll diagnose the toughest vehicle concerns, improve dealership service processes, and help ensure customers have an excellent ownership experience.

This candidate will be located in the eastern part of the Los Angeles metropolitan area.

You'll have...

- Bachelor's degree
- 2+ years of automotive dealership diagnosis and repair experience.
- 2+ years of experience using Microsoft 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint).
- Valid, unrestricted driver’s license.
- Ability to operate manual transmission vehicles.
- Ability and willingness to travel with overnight stays on a weekly basis.

Even better, you may have...

- Ford and/or Lincoln specific Automotive Repair Technical Training, including heavy trucks and diesel.
- Automotive Service Excellence (ASE) certifications in one or more of the following:
- A, C, E, G, H, L, T, X series
- 5+ years of Hands-on vehicle diagnosis and repair experience (dealership or independent), especially with Ford and/or Lincoln brands.
- Proven ability to independently plan, organize, reorganize, prioritize, and problem-solve in a dynamic field environment.
- Strong professionalism and customer-facing skills, including:
- Service and customer interface experience
- Comfort working with dealership leadership, customers, and cross-functional Ford teams
- Strong interpersonal skills, with the ability to:
- Command respect in the shop and the boardroom
- Influence without direct authority
- Navigate difficult conversations with dealership leaders, technicians, and customers

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

- Immediate medical, dental, vision, and prescription drug coverage
- Paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day

This position is a salary grade 6 and ranges from $81,800-$136,900., This position is a salary grade 7 and ranges from $95,300-$159,400., This position is a salary grade 8 and ranges from $109,100-$182,800.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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