Office Coordinator II

City/State:
Yonkers, New York
Grant Funded:
No
Department:
Brma - Operations
Bargaining Unit:
1199
Work Shift:
Day
Work Days:
ALTERNATE WORK SCHEDULE
Scheduled Hours:
Hours Vary
Scheduled Daily Hours:
Hours Vary
Hourly Rate:
$34.93

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here .

This Office Coordinator II performs secretarial and routine administrative duties. Greets, checks patients in/out, collect copayments, verify demographic and insurance information.   Ensures   patient registration is complete and   accurate   in EPIC. Familiarity with   insurances   and pre-authorization process. Obtains authorizations for diagnostic tests and scheduling test appointments. Obtains visit authorizations. Ability to communicate and interact efficiently with adults and   elder   adult populations. This position requires strong customer service skills; knowledge of medical or equally complex terminology. Prioritizes assignments and organizes office functions to ensure effective operations .    Assist   patients, nurses, doctors, and all clinical personnel with clerical requests .    Excellent phone etiquette   a must . In-depth knowledge of HIPPA guidelines and policy procedures .    May lead and train clerical staff.

*This role provides secretarial coverage at multiple locations: Main Location- 967 N Broadway, Yonkers, NY 10701; Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th  Street, Bronx, NY

**Flexible schedule due to operation demands   ( 8 a-430p, 830a-5p OR 9a-530p). Rotating weekends Required.

REQUIREMENTS :

High School Diploma/GED Required; Associate degree preferred

5 years of front desk/ patient facing experience in a dynamic practice  office setting Required

Spanish Bilingual   required

Successful completion of vocabulary assessment

Insurance verification knowledge a plus

Epic Registration/Scheduling preferred

Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word   Processing ,   Professionalism, Quality Focus.

Ability to work at two site locations: 967 N Broadway, Yonkers, NY 10701 (primary) and  984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.