About this role
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Builds and maintains positive working relationships with an assigned group of customers, ensuring efficient contract processing, invoicing, payment processing and service delivery. Coordinates response to installation-related issue evaluation and resolution. Monitors Customer Success Management by analyzing sales and performance data. Engages with customers, in person or remotely, and represent the company in retention situations. Coordinates appropriate and effective engagement between customers and com
- Bachelor's Degree or equivalent work experience required.
- Minimum of 6 years of relevant experience or equivalent combination of education and experience in Account Delivery Management.
- Good business English skills (Written and spoken).
- Ability to travel as needed
- Bilingual Spanish is a plus
- MS Suite proficiency (Word, Excel, Teams, Copilot etc.)
- Willingness to support the Caribbean Market and/East/Central clients
The annual base salary range for this position is $90,000 to $110,000. Actual compensation will depend on factors such as qualifications, skills, competencies, geographic location, and relevant experience. Certain roles may include additional components beyond base salary, such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.
Benefits
- Health, Dental, and Vision Insurance
- Life Insurance
- Critical illness, Accident, and Hospital Indemnity Insurance
- 401(k) Savings Plan
- Health Savings Account
- Leave of Absence Benefits
- Paid Time Off
The application window is expected to close on November. 4, 2026