Events Technical Manager

Our client is seeking an experienced Events Technology Manager to lead the technology strategy, platforms, and systems supporting its virtual and in-person events. This is an opportunity to play a key role in enhancing the event experience for a global community of international educators while driving technology innovation, operational efficiency, and cross-functional collaboration.

Position is offers a hydrid schedule (Tueday-Thursday onsite, Monday and Friday remote). Company has a great work culture and 35 hour work week schedule. Office based in Washington, D.C.

What You'll Do

- Lead the strategy, implementation, and ongoing management of enterprise event technology platforms supporting conferences, meetings, and virtual events.
- Oversee event technology systems, including Cvent, CadmiumCD, Maritz, Zoom, and other SaaS applications.
- Partner with internal event planning teams, IT, and external vendors to ensure seamless event registration, attendee experiences, and technology operations.
- Evaluate existing systems, identify opportunities for improvement, and recommend emerging technologies and solutions.
- Manage implementation timelines, system configurations, testing, troubleshooting, and post-launch support.
- Lead vendor relationships, contract renewals, service agreements, and technology budgets.
- Supervise and mentor the Event Technology Specialist while collaborating with cross-functional teams.
- Develop system documentation, training materials, and best practices to support technology adoption across the organization.

What We're Looking For

- Bachelor's degree in a related field or equivalent professional experience.
- 5+ years of experience managing technology platforms, programs, or projects in a complex, deadline-driven environment.
- Hands-on experience administering or managing event technology platforms such as Cvent, CadmiumCD, Zoom Webinars, and event registration systems.
- Experience supporting end users of web-based applications, including troubleshooting and system optimization.
- Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders.
- Excellent communication and interpersonal skills, with the ability to translate technical concepts into practical business solutions.
- Strong organizational skills, attention to detail, and the ability to work independently and collaboratively.
- Must be able to travel for major annual conference every year on Memorial Day week.

Preferred Qualifications

- Experience in nonprofit, higher education, or association environments.
- Previous experience managing vendors, technology procurement, and budgets.
- Leadership experience, including staff supervision, mentoring, and team development.
- Experience evaluating and implementing enterprise technology solutions.