About this role

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability.

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.

Want to learn more? Visit us at packaging.toppan.com

Summary Description:

The Printing Department Manager is responsible for the safe, efficient, and reliable operation of the Printing, Ink, and Press Make Ready departments. This position provides leadership and direction to approximately 38 employees and is accountable for department safety, product quality, production performance, employee development, process improvement, scheduling, and operational efficiency.

The Printing Department Manager works closely with Plant Management, Engineering, Maintenance, Quality, Scheduling, Human Resources, and other support functions to meet production requirements, maintain customer specifications, identify and resolve operational issues, and drive continuous improvement.

The position requires strong leadership, planning, organization, problem-solving, communication, and follow-through, as well as the ability to make sound decisions in a fast-paced manufacturing environment.

What you’ll be doing:

- Ensure a safe and secure work environment throughout the Printing Department and promote compliance with all company safety policies and procedures.
- Ensure product safety, quality, production efficiency, and customer requirements are consistently met within the Printing Department.
- Provide clear direction, expectations, coaching, and accountability to department employees and department leads.
- Develop employees through training, cross-training, qualification, coaching, and ongoing performance feedback.
- Monitor employee performance and address performance concerns in a timely and consistent manner in partnership with Human Resources and Plant Management.
- Ensure appropriate staffing, scheduling, delegation of responsibilities, and coverage to support production requirements.
- Attend quality Gemba walks and monitor product quality, process conditions, and department performance to support customer satisfaction.
- Work closely with the Plant Superintendent, Plant Engineer, department leads, Maintenance, Quality, Scheduling, and other support functions to achieve department and plant objectives.
- Plan and coordinate department activities to support production schedules, customer trials, preventive maintenance, DTM, projects, and other operational requirements.
- Provide input into production scheduling and coordinate DTM and preventive maintenance activities to minimize downtime and support production needs.
- Manage the Printing, Ink, and Press Make Ready departments and ensure appropriate coordination of activities between each area.
- Establish, maintain, and improve standardized process conditions and process data collection systems.
- Lead cross-functional teams in identifying and executing loss-reduction and continuous-improvement projects using DMAIC, PDCA, and other applicable methodologies.
- Review performance trends and implement corrective actions when established safety, quality, production, waste, downtime, or efficiency expectations are not being met.
- Identify operational issues, establish appropriate action plans, and ensure follow-up through resolution.
- Review and approve new products, processes, and press trials to ensure they meet established customers and internal specifications.
- Support customer trials by coordinating press personnel, ensuring appropriate staffing and break coverage, communicating setup and work requirements, and monitoring trial activities.
- Collaborate with Maintenance to identify, prioritize, generate, follow up on, and close maintenance work requests and preventive maintenance activities in the MVPOne CMMS system.
- Ensure maintenance-related issues affecting Printing are appropriately communicated, escalated, and followed through to resolution.
- Lead printing-related Failure Analyses (FAs) and collaborate with the CAPA Team to identify root causes and implement corrective actions.
- Review and maintain applicable department procedures and policies in coordination with the GPS Steering Team.
- Manage and schedule employee vacation time while maintaining appropriate departmental coverage.
- Coordinate employee counseling and progressive discipline with Human Resources and Plant Management to ensure consistent application of company policies and procedures.
- Assist with inventory management of supplies and materials used by the Printing Department.
- Monitor and maintain appropriate department resources, supplies, and operating conditions.
- Participate in GPS activities, audits, continuous improvement initiatives, and other plant projects as assigned.
- Maintain clear and timely communication with employees, management, and cross-functional partners regarding department priorities, issues, and performance.
- Perform other duties and projects as assigned.

This is an ONSITE position located out of Waco, TX Facility

We’d love to hear from you if:

- Bachelor’s degree in Engineering, Business Management, Sciences, or a related field, or equivalent combination of education and relevant experience.
- Minimum of 3 years of management or supervisory experience in a manufacturing environment.
- Minimum of 8 years of manufacturing experience with demonstrated knowledge of production operations.
- Demonstrated experience leading employees, managing performance, and developing employees in a manufacturing environment.
- Strong understanding of manufacturing processes, production operations, quality requirements, and continuous improvement.
- Demonstrated ability to identify problems, determine appropriate corrective actions, and follow through to resolution.
- Strong organizational, communication, decision-making, and problem-solving skills.
- Ability to prioritize multiple operational needs in a fast-paced manufacturing environment.
- Ability to work effectively with cross-functional teams and support departments.
- Rotogravure printing experience required or strongly preferred.
- Preferred Qualifications
- Experience with Lean Manufacturing and Six Sigma methodologies.
- Six Sigma Green Belt certification preferred.
- Experience leading DMAIC and PDCA projects.
- Demonstrated experience with loss-reduction and continuous-improvement projects.
- Black Belt certification or demonstrated ability to lead Black Belt-level Six Sigma projects preferred.
- Experience with flexible packaging, printing, laminating, slitting, converting, or related manufacturing operations.
- Ability to learn new processes, systems, and technical information.
- Proficiency with Microsoft Office and other applicable business systems.
- Ability to work independently while also effectively leading and collaborating with others.
- Flexibility to work extended hours, weekends, and off-shift hours when business needs require.

At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement .

Benefits

- Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
- 401(k) retirement plan with company match
- Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
- Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
- Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
- Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.