About this role
What You'll Do
As a Food & Beverage Pizza Attendant you will have the satisfaction of overseeing all aspects of pizza preparation. The Quick Service Team Member is responsible for delivering fast, friendly service while preparing high-quality menu items. This role supports both front-of-house and back-of-house operations, including food preparation, order taking, assembling items, finishing dishes, and maintaining a clean and welcoming guest environment. With your attention to detail and high personal standards you will cater to guests' sophisticated tastes, helping create a dining experience they will savor long after they have taken the last bite. All duties are to be performed in accordance with federal, state, and local laws.
Principal Duties & Responsibilities
Guest Service & Cashiering
- Greeting guests warmly and provide knowledgeable, friendly service.
- Serve food & beverage items to guests, including alcoholic beverages.
- Take orders accurately using the POS system.
- Process payments, handle cash responsibly, and follow all cash-handling procedures.
- Receive payment from guests and adhere to established cash control policies and procedures.
- Ensure orders are delivered quickly and correctly.
- Ensure the highest possible standards of guest service and employee relations are always maintained.
- Maintain awareness of common food allergens and dietary restrictions; communicate guest allergy concerns and special dietary requirements to kitchen staff immediately to ensure guest safety.
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Food Preparation & Assembly
- Prepare, season, finish, and garnish all specialty food in the pizza kitchen in accordance with established recipes.
- Follow all pizza recipes, specs, and control procedures.
- Complete prep such as portioning ingredients, chopping simple items, and setting up stations.
- Assemble menu items according to recipes and build guides.
- Operate basic kitchen equipment safely and efficiently.
- Ability to multitask on several stations and effectively manage each guest request.
Finishing & Quality Control
- Monitor items during cooking or heating to ensure proper appearance.
- Finish, garnish, package, or plate items for service.
- Check all orders for accuracy and quality before handing them off.
Cleanliness & Safety
- Maintain cleanliness of Pizzeria including, but not limited to, counters, cash register and beverage area.
- Maintain all pizza refrigeration and dry storage areas to ensure proper handling and rotation of products.
- Ensure that pizza stations are clean and that all food items are properly covered and stored at the end of each shift.
- Inspect all refrigeration and dry storage for proper handling and rotation.
- Always maintain a clean and sanitary area in full accordance with health regulations.
- Maintain a clean, organized workstation throughout the shift.
- Follow all food safety, sanitation, and hygiene standards.
- Assist with end-of-day cleaning, restocking, and station breakdown.
- Report equipment issues or safety concerns promptly.
- Perform other job-related duties as requested.
Requirements
- Previous quick-serve or food service experience preferred but not required.
- Cook experience in a high-volume pizzeria preferred.
- Ability to work in a fast-paced environment with attention to detail.
- Written and verbal communication skills with the ability to effectively communicate in English.
- Excellent customer service skills.
- Professional appearance and demeanor.
- Willingness to learn, take direction, and be a team player.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- Possesses licenses and permits required by federal, state, and local regulations.
- Proof of eligibility to work in the United States.
Preferred
- Completed formal culinary training or apprenticeship.
- ServSafe Certification for Food Handling.
- Previous experience in a large, luxury resort or high-volume setting.
- Flexible availability includes nights, weekends, and holidays.
- Positive, upbeat attitude with a high-energy, guest-facing approach.
- Reliability and teamwork.
- Ability to multitask and work quickly without sacrificing quality.
Education
High School Diploma, GED or equivalent
Required
Work Experience
1+ Years of Prior Relevant Experience
Cook experience in a high-volume pizzeria.
Required
Knowledge, Skills and Abilities
- Basic understanding of cooking techniques and proper knife skills.
- Written and verbal communication skills with the ability to effectively communicate in English.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Physical Requirements
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to work under time constraints and within established deadlines.
- Must regularly lift and/move up to 20 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.
- Standing 7 hours minimum per shift.
- Frequent walking, reaching, stooping, and carrying.
Working Conditions
- Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust, and smoke.
- Fast-paced, high-energy, and guest-facing environment.
- Exposure to extreme heat, fumes, and odors common in a commercial kitchen.
Equal Opportunity Statement
Rio is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio makes hiring decisions based solely on qualifications, merit, and business needs at the time.