About this role
Purpose
The Service Administrator is responsible for assisting the service department with purchase orders, inventory, invoicing, billing, and dispatch calls.
Essential Job Functions
Offer complete customer service to both internal and external customers
Assist with generating monthly preventative maintenance work orders
Renew and cancel contracts, following processes in place to ensure that all aspects of cancellation are captured
Back up to all service dispatch duties
Issue any purchase orders needed and complete associated data entry
Receive purchase orders and check for accuracy
Manage recommendations and generate quotes to send to customers
Coordinate with the projects department on large repair quotes and change out requests
Other duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee signature below constitutes employees understanding of the requirements, essential functions and duties for the position. Employee certifies that they are able to perform the essential functions of this position with or without reasonable accommodation.