Frozen Food Supervisor

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

POSITION PURPOSE

The Frozen Supervisor oversees the daily operations of the Frozen Foods Department, ensuring products are properly stocked, rotated, merchandised, and maintained according to company standards. This position provides direction to associates while supporting excellent customer service, inventory control, product availability, sanitation, and overall department readiness.
KEY RESPONSIBILITIES

Customer Service & Sales

- Provide friendly, professional, and knowledgeable customer service.

- Assist customers with locating products and answering product-related questions.

- Maintain full, clean, organized, and visually appealing frozen-food displays.

- Support promotional activity, seasonal merchandising, and featured products.

- Address customer concerns and escalate issues when appropriate.

Frozen Department Operations

- Coordinate daily stocking, replenishment, rotation, and merchandising activities.

- Maintain department standards for product quality, presentation, and availability.

- Ensure shelves, displays, freezer cases, and storage areas remain properly stocked and organized.

- Monitor product dates and ensure proper rotation using established procedures.

- Remove damaged, expired, or unsellable products promptly.

- Support opening and closing procedures and overall department readiness.

Inventory & Shrink Control

- Assist with ordering, receiving, stocking, and maintaining frozen inventory.

- Monitor inventory levels and product movement to support appropriate ordering.

- Help minimize shrink through accurate ordering, rotation, handling, and merchandising.

- Verify incoming deliveries for accuracy, quality, and condition.

- Maintain organized freezer and backroom storage areas.

- Assist with department inventory counts as required.

Food Safety, Sanitation & Compliance

- Follow established food safety, sanitation, and workplace safety requirements.

- Maintain clean and sanitary shelves, freezer cases, storage areas, and equipment.

- Ensure frozen products are maintained at appropriate temperatures.

- Follow established procedures for product handling, storage, rotation, and disposal.

- Maintain a safe and organized working environment.

Team Leadership & Training

- Assign daily tasks and provide direction to Frozen Department associates.

- Train associates on stocking, rotation, merchandising, customer service, sanitation, and department procedures.

- Monitor workflow and completion of assigned responsibilities.

- Provide coaching and direction when operational or service opportunities are identified.

- Support cross-training and associate development to maintain appropriate department coverage.

Administrative & Department Support

- Communicate inventory, staffing, equipment, and operational concerns to store leadership.

- Complete and maintain required department records and documentation.

- Support price changes, signage, merchandising changes, and promotional displays.

- Assist with monitoring department sales, labor, shrink, and productivity.

- Coordinate department priorities based on workload and business needs.

- Perform other duties as assigned.

We also provide a variety of benefits including:

- Competitive wages paid weekly

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Associate discounts

- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits

- Leaders invested in your training, career growth and development

- An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.