About this role
At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
- Competitive Health & Welfare Benefits
- Monthly $43 stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match (Part-time employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
Qualifications
- High school diploma/GED equivalent is required.
- One year of medical clerical experience in a hospital or physician office setting is required.
- Certification in Basic Life Support (BLS) or obtained within 90 days of hire.
Essential Functions
- Assists nursing staff to prepare patient charts and documents for preoperative care.
- Assists nursing staff to prepare and print all ordered discharge instructions and documents for all patients.
- Initiates patient status changes in various electronic systems as directed.
- Maintains and orders patient surgical chart forms.
- Collaborates with medical records department to ensure proper maintenance of patient charts.
- Collaborates with other hospital departments to ensure patients needs are addressed in a timely and effective manner.
- Answers and screens incoming telephone calls, directing them to correct person or department in a professional and courteous manner within minimum rings.
- Interacts with patients, general practitioners, health care professionals, and patients family members in a compassionate and kind manner.
- Receives patients in a polite and courteous manner, ensuring their needs are addressed.
- Receives and conveying messages in writing, electronically and verbally.
- Scanning, filing, and faxing the documents and preparing them for mail-out.
- Ensures that patient care areas are kept neat and clean, and reporting on any damage.
- Maintains strictest patient confidentiality and follows all HIPAA policies and procedures.
- Maintains a clean and organized workspace.
- Participates as an engaged and constructive member of the team.
- Demonstrates tact and understanding when dealing with patients and family members, team members, and members of other disciplines.
- Special projects and other duties as assigned.