About this role
Job Descriptions:
- Develop in-depth platform knowledge and serve as a platform superuser, supporting day-to-day operations, answering user questions, and helping users make effective use of platform features.
- Support platform administration, including course setup, content uploads, user access, testing, troubleshooting, and feature enhancements.
- Develop and maintain an Asana-based ticket tracking and reporting process to organize platform issues, monitor progress, and identify recurring problems and improvement opportunities.
- Use AI tools to support course creation, including researching topics, drafting learning materials, developing assessments, and adapting content for the learning platform.
- Generate creative content ideas and analyze existing learning content to identify gaps and opportunities to improve relevance, clarity, and learner engagement.
- Assist in curriculum design, including defining learning objectives, structuring modules, sequencing topics, and developing learning activities and assessments.
- Review and refine AI-generated content to ensure accuracy, clarity, consistency, and alignment with learning objectives.
- Collect, organize, validate, and maintain data to ensure accuracy and consistency, and analyze findings to recommend improvements.
- Assist with basic coding, testing, troubleshooting, and other technical tasks, and collaborate with the Digital Training team on digital learning projects.
###
Qualifications
- Thai or International Student are welcomed
- At least 18 years old
- Good command in English
- Studying in Artificial Intelligence, Information Technology, IT Business, Computer Science, Data Analytics, or a related field.
- Knowledge of IT concepts and basic coding or programming.
- Practical experience using generative AI tools for research, with the ability to critically review and improve AI-generated outputs.
- Strong interest in digital learning platforms, with the ability and willingness to develop deep platform expertise and become a go-to resource for users.
- Strong analytical and problem-solving skills.
- Good communication and teamwork skills.
- Proactive, detail-oriented, and eager to learn new technologies and digital solutions.