Account Manager

Account Manager - Surrey Hills (Hybrid)

We Are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

About the role

Cartology is the Woolworths Group’s stand-alone media business. Cartology has been established to provide data led marketing solutions and drive sales performance by leveraging the Woolworths customer audience both in store and across Woolworths Group digital platforms.

As a member of the Cartology Account Management team, you will drive revenue targets across a designated agency portfolio while positioning the brand as a trusted Retail Out-Of-Home (ROOH) partner. In this active, client-facing role, you will hold 5+ weekly meetings, deliver accurate forecasts, track competitor activity, and proactively win both endemic and non-endemic new business. You will craft data-driven brief responses and leverage strong agency relationships to negotiate majority share wins and influence key investment decisions. Working closely with an internal Sales Executive and cross-functional teams, you will oversee the full campaign lifecycle—from strategy through post-campaign reporting—to foster repeat client growth

Key Responsibilities:

- Client Engagement: Pitch and present our market proposition directly to agencies (5+ meetings/week).
- Relationship Building: Build and maintain strong partnerships with key agency stakeholders.
- Revenue & Forecasting: Achieve team targets and provide weekly monthly-breakdown forecasts for the current quarter.
- Market Expertise: Master your assigned agency patch inside and out.

What you’ll do:

- Drive Revenue: Exceed monthly and quarterly sales targets set by your Group Sales Manager.
- Create Demand: Keep agencies updated on Cartology products through weekly meetings that convert pipeline into revenue.
- Proactive Forecasting: Maintain weekly forecasts and build immediate gap-closure plans whenever shortfalls arise.
- Data-Led Pitching: Deliver fast, competitive brief responses that use MOVE and Everyday Rewards data to capture higher market share.
- Build Partnerships: Strengthen agency networks to become their primary trusted retail media contact.
- Market Feedback Loop: Share agency feedback and objections with leadership to help the team pivot quickly.
- Account Strategy: Roll out robust quarterly business plans and engagement roadmaps for every account in your patch.
- Expand Footprint: Accelerate revenue growth across both endemic and non-endemic agency clients.

What you’ll bring:

- Minimum 2 years experience in digital advertising, media sales, and data, with core proficiency in programmatic pDOOH.
- Proven ability to multitask and strategically prioritize high-impact projects that drive revenue growth.
- Dedicated to operational excellence, high-quality deliverables, and continuous performance optimization.
- Strong analytical mindset with a track record of connecting media performance metrics directly to commercial ROI.
- Exceptional communication, presentation, and stakeholder engagement skills.
- Thrives in fast-paced, entrepreneurial environments with a high degree of adaptability.
- Hands-on, execution-focused approach to driving initiatives from concept to completion.
- Proactive self-starter with a pioneering mindset and a bias toward innovation.

Note: Woolworths Group is an inclusive, team-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we urge you to please still submit your application.

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

- A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
- High-impact role supporting our teams who enrich our communities.
- A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
- A progressive and competitive leave policy that gives you more space for what matters to you.
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.