About this role
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com
FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.
PURPOSE
- A role who can provide automation testing plans and solution to FWD business units (Bu) stakeholders, work on the designing, monitoring, problem solving for new or existing systems.
KEY ACCOUNTAIBILITIES
- Analyse, evaluate and develop plans to ensure our automation testing is aligned with the business objectives.
- Mentor and guide the overall project’s automation team with BU to follow up the pending validation test cases and status update to the team
- Lead the automation defect meeting with developer on the high-priority issues and provide support to resolve the problems
- Design suitable automation framework for each type of applications and monitor delivery quality
- Monitor and support testing progress to follow project schedule and testing cycles
- Coordinate with FWD BU users, IT or related project team members to solve key issues or prioritize change requests
- Recommend the automation solution, approach for the related project implementation.
- Provide ad-hoc support when required
KEY PERFORMANCE INDICATORS
- Complete cases execution on time
- Able to analyst testing results and identify the root cause
- Able to execute test case using automation tools
EXTERNAL & INTERNAL CONTACTS
- CTC Testing manager
- CTC Testing automation team
- BU IT, users and BA
- Group IT QA Team
DECISION MAKING
- Resource and timeline management on the projects assigned.
QUALIFICATIONS / EXPERIENCE
- Bachelor's or higher in Information Technology, Computer Science, Statistics, or similar is preferred
- Above 5 years testing or automation experience, at least 2 years insurance systems working experience
- Experience writing Python scripts, familiar with Selenium and Appium mechanism
- Attention to details with good problem solving and analytical skills
- Ability to work under pressure and to handle tight deadlines.
- Self-motivated and independent
- Good communication and interpersonal skills
- Good command of both reading and written English
KNOWLEDGE & TECHNICAL SKILLS
- Insurance industry is preferred
- Detail-minded and responsible
- Proficient in MS Office
- Knowledge of test tools like Selenium, Appium, JMeter, Load Runner, Mobile Testing tools, etc.