RECEPTION SPECIALIST

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Reception Specialist

Location: Baku, Azerbaijan
Working Hours: 09:00-18:00
Department: People & Culture

Application Deadline: November 13

Contract duration: November 2026-September 2027

Role Overview

The Reception Specialist ensures smooth front desk and office reception services and serves as the first point of contact for visitors, employees, suppliers, and external partners. The role supports daily workplace operations by managing correspondence, coordinating with building and facility services, facilitating office access, and helping maintain a safe, organized, and welcoming office environment.

Key Responsibilities

- Act as the first point of contact for visitors, couriers, vendors, and employees.

- Welcome guests, facilitate office access, and ensure compliance with visitor procedures.

- Support meeting logistics and visitor arrangements when required.

- Coordinate with building reception, security, facility management, maintenance, and cleaning services.

- Coordinate office-related requests, including maintenance, access cards, parking, and other facility services.

- Support onboarding of new joiners and help ensure workplace readiness.

- Receive, register, sort, and distribute incoming correspondence, packages, and official letters.

- Coordinate outgoing correspondence and courier services and maintain relevant records.

- Monitor office supplies, stationery, and pantry items and coordinate timely replenishment.

- Keep reception and common office areas organized and presentable and support employees with office-related requests.

Requirements

- Minimum 1 year of experience in reception, office administration, customer service, or a similar role.

- Fluency in Azerbaijani is required; Russian and/or English is a plus.

- Strong communication and interpersonal skills with a service-oriented approach.

- Good organizational skills and ability to manage several tasks in parallel.

- Professional appearance and behavior with strong attention to detail.

- Ability to work independently and maintain confidentiality.

- Good knowledge of Microsoft Office applications, including Outlook, Word, Excel, and Teams.

What We Offer

- Opportunity to work in a professional and international corporate environment.

- Practical experience in reception, workplace coordination, office administration, and employee support.

- Regular collaboration with employees, suppliers, building administration, and external stakeholders.

- Opportunity to contribute to a professional, organized, and welcoming workplace.

THANK YOU

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening > Interviews > Offer.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.